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This role combines deep technical expertise in Salesforce and MuleSoft with a servant leadership mindset to foster collaboration, drive platform consistency, and ensure strategic alignment across product groups. The Salesforce Software Engineering Director is a senior technical leadership role responsible for guiding the architecture, integration, and delivery of Salesforce CRM solutions across Ford Pro's product ecosystem.

Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. We offer a comprehensive suite of vehicles, charging infrastructure, software, and services tailored to fleet and business needs. Our technology team powers the digital backbone of Ford Pro, enabling smarter fleet management and customer engagement through platforms like Salesforce CRM.The Salesforce Software Engineering Director is a senior technical leadership role responsible for guiding the architecture, integration, and delivery of Salesforce CRM solutions across Ford Pro's product ecosystem. This role combines deep technical expertise in Salesforce and MuleSoft with a servant leadership mindset to foster collaboration, drive platform consistency, and ensure strategic alignment across product groups.What you'll do...Technical Architecture & Delivery<ul><li>Architect scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro's Common Engineering Policies (CEP), including API standards, logging norms, and release management.</li><li>Lead MuleSoft integration strategies to connect Salesforce with internal and external systems.</li><li>Drive Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives.</li><li>Validate and refine target state architectures through usability testing, performance/load testing, and continuous improvement.</li></ul>Servant Leadership & Collaboration<ul><li>Act as a consensus builder across other Ford Pro product groups</li><li>Facilitate alignment on technical decisions, team allocations, and product lifecycle transitions.</li><li>Promote transparency and shared accountability using progress reporting tools and OKR's</li><li>Champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices.</li></ul>Financial Acquisition & Resource Planning<ul><li>Support financial and headcount forecasting through collaborative internal processes and related tools.</li><li>Align product investments with strategic priorities and ensure efficient resource allocation.</li><li>Participate in Tech Council reviews for budget approvals and product lifecycle decisions.</li></ul>You'll have...<ul><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or related field or a combination of education and experience</li><li>12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development.</li><li>Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)</li><li>MuleSoft Anypoint Platform (API design, RAML, connectors, orchestration)</li><li>RESTful API design and versioning</li><li>CI/CD pipelines and release management, Copado Preferred</li><li>Logging and monitoring standards (aligned with Ford Pro's CEP)</li><li>Cloud architecture validation and performance/load testing</li><li>Usability testing and persona-driven design</li><li>Git-based source control and repository management</li><li>Tool proficiency: JIRA, Microsoft Teams, Miro</li><li>Framework fluency: Salesforce Well-Architected Framework</li><li>Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations</li><li>3+ years of experience with MuleSoft integration and API-led connectivity.</li><li>Proven experience leading cross-functional technical teams in Agile environments.</li><li>Strong understanding of financial acquisition and resource planning processes.</li><li>Demonstrated ability to lead through influence and build consensus across diverse teams</li></ul>Even better, you may have...<ul><li>Salesforce Certified Application Architect</li><li>Salesforce Certified System Architect</li><li>Salesforce Certified Integration Architecture Designer</li><li>Other Salesforce Designer Certifications</li><li>MuleSoft Certified Associate</li><li>Google Cloud Professional Cloud Architect or other public cloud certifications</li></ul>You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:• Immediate medical, dental, vision and prescription drug coverage• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more• Vehicle discount program for employees and family members and management leases• Tuition assistance• Established and active employee resource groups• Paid time off for individual and team community service• A generous schedule of paid holidays, including the week between Christmas and New Year's Day• Paid time off and the option to purchase additional vacation time.For a detailed look at our benefits, click here: SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week.Visa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.#LI-Remote#LI-AH1

Ford Motor Company

Software Engineering Director

Agile Programming Methodologies

Application Programming Interface (API)

Architectural Design

Atlassian JIRA

Automotive Repair and Maintenance

Backlog Prioritization

Budgeting

Cloud Architecture

Cloud Computing

Community of Practice (CoP)

Computer Science

Continuous Deployment/Delivery

Continuous Improvement

Continuous Integration

Cross-Functional

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Ecosystems

Fleet Management

Forecasting

GCP (Good Clinical Practices)

Hybrid Cloud

Information Technology & Information Systems

Infrastructure Software

International Business

Investment Strategy

Leadership

Load Testing

Microsoft Product Family

Performance Testing

Persona/Avatar Development

Prescription Drugs

Product Development

Product Lifecycle

Product Management

Progress Reports

Public Cloud

REST (Representational State Transfer)

Release Management/Engineering

Resource Management

Sales Pipeline

Salesforce.com

Servant leadership

Software Engineering

Source Code/Configuration Management (SCM)

Team Lead/Manager

Team Player

Technical Delivery

Technical Leadership

Tuition Fees

Usability Testing

Hire Recruits

Team DescriptionThe Consumer Engagement Platform organization at Capital One empowers rapid financial product innovation at scale and delivers developer joy, for all Capital One's consumer products and organizations, by providing well-managed, self-service, experimentation-driven, and personalized product development vehicles. Passion for staying on top of the latest AI research and AI systems, and judiciously apply novel techniques in productionExcellent communication and presentation skills, with the ability to articulate complex AI concepts to peersProven leadership in driving platform strategy, fostering cross‑functional collaboration, and influencing technical direction across the company.

YEAR

Sr. Distinguished Machine Learning Engineer (Remote-Eligible)OverviewAt Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.Team DescriptionThe Consumer Engagement Platform organization at Capital One empowers rapid financial product innovation at scale and delivers developer joy, for all Capital One's consumer products and organizations, by providing well-managed, self-service, experimentation-driven, and personalized product development vehicles. Hyper Personalization org is building the intelligence and infrastructure that will enable Capital One to deliver truly individualized, real-time customer experiences at scale — turning every channel into a context-aware decisioning surface, from home feeds to marketing and servicing messages. The org's mission is to move Capital One to deliver always-on, cohort-of-one personalization, powered by resilient data foundations, production-grade ML and GenAI systems, and low-latency application platforms that make it easy for teams across the company to experiment, innovate, and serve the right experience to every customer at the right moment.What you'll do in the roleDefine and drive technical strategy and roadmap for our Personalization Platform that powers real-time, personalized product experiences and multi-channel targeted user messaging across all Capital One products and services.Partner cross-functionally with Product, Data science, Cloud infrastructure, and Machine learning platform teams to align on and co-develop the advanced recommendation systems and algorithms serving our Capital One users.Develop and maintain a flexible, scalable rules engine to enable business-driven personalization logic, allowing dynamic configuration of user segmentation, targeting rules, and real-time decisioning while integrating seamlessly with ML-driven recommendations.Design, build and maintain robust ML infrastructure and pipelines to support end-to-end workflows including feature extraction, model training, testing, guardrails, model evaluation, deployment, and both real-time and batch inference - ensuring high performance, scalability, and reliability.Architect low-latency, event-driven systems for enabling real-time dynamic personalization and decisioning based on streaming data, user behavior, and contextual signals.Drive the evolution of MLOps practices by building automated metrics-backed deployment workflows, integration validation and testing systems, and scalable monitoring & observability.Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.Provide organizational technical leadership to influence architecture, engineering standards, cross-team strategies, mentoring engineers and driving organization wide platform innovation.The Ideal CandidateYou love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good.Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven.You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown.Basic QualificationsBachelor's degreeAt least 10 years of experience designing and building data-intensive solutions using distributed computingAt least 7 years of experience programming in C, C++, Python, or ScalaAt least 4 years of experience with the full ML development lifecycle using modern technology in a business critical settingPreferred Qualifications8+ years of experience deploying scalable, responsible AI solutions on major cloud platforms (AWS, GCP, Azure); Master's or PhD in Computer Science or a relevant technical field.5+ years of proven expertise in designing, implementing and scaling personalization platform and recommendation systems serving one or more areas of Feed Personalization/Ads Ranking/Targeted Marketing Messaging.5+ years of strong proficiency in Python, Java, C++, or Golang; hands‑on experience with ML frameworks (PyTorch, TensorFlow) and orchestration tools (Databricks, Airflow, Kubeflow).5+ years of experience developing and applying state‑of‑the‑art techniques for optimizing training and inference systems to improve hardware utilization, latency, throughput, and cost.5+ years of deep expertise in cloud‑native engineering, containerization (Docker, Kubernetes), and automated CI/CD deployment.Passion for staying on top of the latest AI research and AI systems, and judiciously apply novel techniques in productionExcellent communication and presentation skills, with the ability to articulate complex AI concepts to peersProven leadership in driving platform strategy, fostering cross‑functional collaboration, and influencing technical direction across the company.Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.Capital One is open to hiring a Remote Employee for this opportunity.Remote (Regardless of Location): $286,200 - $326,700 for Sr Distinguished Machine Learning EngineerMcLean, VA: $314,800 - $359,300 for Sr Distinguished Machine Learning EngineerCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.#J-18808-Ljbffr

Capital One

Sr. Distinguished Machine Learning Engineer (Remote-Eligible)

Algorithms

Amazon Web Services (AWS)

Artificial Intelligence (AI)

Banking Services

C Programming Language

C++ Programming Language

Communication Skills

Customer Experience

Customer/Consumer Behavior

Data Science

Distributed Computing

Docker

Dynamic Logic

Federal Laws and Regulations

Funding

Go Programming Language (Golang)

Home Automation

Integration Testing

Java

Large-Scale Systems

Legal

Machine Learning

Marketing/Promotional Messaging

Mathematics

Mentoring

Metrics

Microsoft Windows Azure

Open Source

Performance Management

Presentation/Verbal Skills

Production Systems

Python Programming/Scripting Language

Research Skills

Scientific Publications

Semantic Reasoner

Software as a Service (SaaS)

State Laws and Regulations

Systems Scalability

Target Marketing

Targeted Advertising

Team Building

Technical Strategy

Testing

Validation Testing

Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

ADAPTED_NOW

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Looking for a Cloud/Software Architect opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Cloud/Software Architect, you will provide cloud support to one of our USAF customers located in the Montgomery, AL (Gunter AFB) area. Bring your expertise and collaborative skills to make an impact on our military defense. Serco supports the USAF as a Prime for their NexGen IT contract. This position is contingent upon your ability to pass NACI investigation. This is a 100% remote opportunity. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team that works closely with the customers, end users, and other Serco teams to deliver quality cloud engineering support, software, innovations, and administration tasks. The team has been recognized by the USAF and industry for their outstanding contributions to the program. In this role, you will: + Lead end-to-end migration from contractor-owned on-premises data center to the agency’s AWS cloud environment + Design and implement secure, scalable, and cost-optimized AWS architectures (VPC, IAM, EC2, EBS, S3, RDS, Lambda, etc.) + Develop Infrastructure-as-Code (IaC) using Terraform or AWS CloudFormation for repeatable, compliant deployments + Architect and integrate hybrid solutions for systems that remain on-premises (e.g., mailroom, legacy workflows) + Configure and validate network connectivity across environments (VPN, Direct Connect, Transit Gateway) + Ensure all cloud solutions meet FedRAMP, FISMA, and NIST 800-53 compliance standards + Implement monitoring, logging, and security controls (CloudWatch, CloudTrail, GuardDuty, Config, Inspector) + Manage identity and access management across platforms (Active Directory, SAML, IAM Federation) + Optimize application and database performance for .NET, Java, and SQL workloads within AWS + Produce detailed architecture diagrams, migration roadmaps, and operational runbooks for ongoing management + Collaborate closely with agency stakeholders, security, DevOps, and application development teams + Provide technical leadership and mentoring to cloud engineers and development teams + Demonstrate strong experience with both Linux and Windows environments and modern DevOps toolchains (CI/CD, Git, Jenkins, Docker) + Maintain excellent communication and coordination skills across technical and non-technical teams + Preferred Certification: AWS Certified Solutions Architect – Professional (or equivalent) + Air Force contracting experience To be successful in this role you will have: + Bachelor’s degree in Computer Science or related field + 15+ years of IT experience + 5+ years of AWS cloud experience + 5+ years of application development experience, technical leadership + Experience in architecting, designing and developing applications on the AWS platform or equivalent platform + Previous experience as Software/Solution Architect, Lead Architect, or similar role + The ability to travel up to 10% of the time If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Work From Home Engineering Jobs in Frankfort, KY

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Work From Home Engineering Jobs in Frankfort, KY

Software Engineering Director Ford Motor Company

Sr. Distinguished Machine Learning Engineer (Remote-Eligible) Capital One

Cloud/Software Architect - 100% Remote Opportunity Serco

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