If a change in work location is necessary:* The new location must meet all Remote Workspace and Technology Requirements.* Notification to NTT DATA Management is required before relocating#INDBPO#LI-MIWSAbout NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. Responsibilities:* Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims* Designated quiet area to complete calls while working from home* Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.*