One of the following criteria combinations: Bachelor's degree AND two years of experience providing direct client services or counseling of customers in a dental office setting, in the areas of health insurance, disability, or other related health benefits; public assistance eligibility determination; health insurance premiums/claims processing, adjusting, and investigation; other medical premiums/claims/eligibility related experience; including two years of experience working in a dental office setting, to include a working knowledge of health insurance, claims, or other related health benefits. The Apple Health Services and Operations (AHSO) division works across the Health Care Authority (HCA) and in partnership with the health care community at a local, state, and federal level, in developing and managing high quality, evidence-based health care programs and purchase services that enhance Apple Health (Medicaid) clients ability to access appropriate, quality health care.