After core platform administration responsibilities, this role provides focused support and capability development in the following areas: Support Incident, Request, Problem, Change, Knowledge, Service Catalog, Asset, and Configuration Management processes. While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.