Principal Duties and Responsibilities (Essential Functions): • Triage injury/illness calls to determine if emergent/non-emergent • Determine if injury/illness requires immediate treatment or first aid advice • Research/locate the nearest facility to utilize for injury • Contact medical facility to determine the availability of adequate services to meet the needs of the particular injury/illness; Coordination of visit via phone/fax. To learn more about this exciting opportunity, review the job specifications below: Position Overview: Under the direction of the Director of Injury Management, the Case Manager administers the intake of calls from contracted clients, an injured worker, Worker's Compensation Insurance adjusters, Medical providers, and clinic staff.