Partnering closely with SAP functional, engineering, and support teams, the leader drives deployment readiness, release execution, controls, monitoring, incident prevention, and self-healing operations across critical functions such as PTP, OTC, DTC, and FICO. With deep SAP expertise and strong agentic AI engineering discipline, the role advances autonomous ERP operations while ensuring responsible AI usage, strong production reliability, measurable operational improvement, and controlled execution for business-critical processes.