Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community. Experience Specifications: Mental health or substance use field managing high-risk, high-acuity, or crisis patients or members is required Experience as a behavioral or mental health professional, crisis intervention, and contact center experience preferred.