American Income LifeCustomer Services Representative - Remote Work American Income LifeCustomer Services Representative - Remote WorkMiami, FLRemote$40,000–$50,000 / yearFull timeIn this role, you will explain options in an easy-to-understand way, support members through virtual consultations, and assist with basic digital documentation so they can make informed decisions with confidence. We are a growing organization focused on supporting individuals and families as they explore benefit programs designed to provide long-term financial protection and peace of mind.
Willis Towers Watson PLCCustomer Service Representative - Work From Home (Multiple Locations) | 2026 Willis Towers Watson PLCCustomer Service Representative - Work From Home (Multiple Locations) | 2026Miami, FLRemoteYour goal as an AFR is to be an advocate for our actively employed participants and assist them with debit card issues, general questions, and concerns, and facilitate their enrolled funding benefit plans, including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Commuter and other available benefits. When you apply for the Customer Service Representative role, you will be placed in one of four specialties: Application Customer Service Representative (ACSR), Customer Service Representative (CSR), Active Funding Representative (AFR), or Service Operations Administration Resource (SOAR).
HGS Healthcare LLCLicensed Health Insurance Agents Specialty-Work from Home HGS Healthcare LLCLicensed Health Insurance Agents Specialty-Work from HomeWork@Home NationWide, FLRemoteSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Allen AgencyMortgage Protection-Life Insurance Agent-Work from Home Allen AgencyMortgage Protection-Life Insurance Agent-Work from HomeMiami, FloridaRemoteYou’ll have access to an exclusive CRM, a fully digital platform with up-to-date resources, and the ability to be contracted with multiple carriers, offering in-demand products like living benefits and more. This opportunity is perfect for career-driven professionals who want room to grow, sharpen leadership and business skills, and truly own their success.
Summers AgencyWork From Home Insurance Sales – Flexible Hours Summers AgencyWork From Home Insurance Sales – Flexible HoursMiami, FLRemoteThe Summers Agency is hiring motivated individuals for a fully remote insurance sales role with strong income potential and opportunities for advancement. Your role is to connect with clients, understand their needs, and help them choose appropriate coverage.
Summers AgencyTitle: Work From Home Insurance Sales – Flexible Hours Summers AgencyTitle: Work From Home Insurance Sales – Flexible HoursMiami, FLRemoteThe Summers Agency is hiring motivated individuals for a fully remote insurance sales role with strong income potential and opportunities for advancement. Your role is to connect with clients, understand their needs, and help them choose appropriate coverage.
Kennedy-FsRemote Customer Service Representative – Work From Home | Flexible Hours Kennedy-FsRemote Customer Service Representative – Work From Home | Flexible HoursMiami, FLRemoteYou’ll work closely with clients to understand their travel goals, offer guidance, and create experiences they’ll never forget. This role combines your love of travel with your ability to connect, communicate, and provide excellent service.
MINK Life & Legacy AgencyEntry Level Sales Agent - Work From Home | 80K + | No Experienced Needed - Mentorship Provided | Inhouse Leads - No Cold Calls MINK Life & Legacy AgencyEntry Level Sales Agent - Work From Home | 80K + | No Experienced Needed - Mentorship Provided | Inhouse Leads - No Cold CallsMiami, FLRemote$2,500–$6,000If you're tired of long commutes or missing moments with family, this work-from-home opportunity offers a real path to a meaningful career — with free, proven training and full support. MINK Life & Legacy is seeking motivated, coachable individuals who want more time and more control.
Globe Life AONOW HIRING: FULLY REMOTE WORK FROM HOME POSITION Globe Life AONOW HIRING: FULLY REMOTE WORK FROM HOME POSITIONMiami, FLRemoteThis opportunity is ideal for individuals looking to start a long-term remote career with step-by-step guidance and ongoing support from an experienced team. In this fully remote role, you will communicate with clients through calls, emails, text messages, and chat while following a simple and structured system.
Globe Life AONow Hiring: Fully Remote Work From Home Position Globe Life AONow Hiring: Fully Remote Work From Home PositionMiami, FloridaRemoteThis opportunity is ideal for individuals looking to start a long-term remote career with step-by-step guidance and ongoing support from an experienced team. In this fully remote role, you will communicate with clients through calls, emails, text messages, and chat while following a simple and structured system.
Kennedy-FsRemote Scheduling Coordinator | Work From Home | Training Provided Kennedy-FsRemote Scheduling Coordinator | Work From Home | Training ProvidedMiami, FLRemoteThis role is suitable for individuals in the Miami area seeking a flexible remote position with structured guidance and consistent support. The role offers flexible scheduling and structured training to support coordination of service and itinerary-related requests.
The Gainey AgencyRemote Client Agent – Work From Home | Training Provided The Gainey AgencyRemote Client Agent – Work From Home | Training ProvidedMiami, FLRemoteAs a Remote Client Agent, you will assist with client communication, support onboarding processes, and help ensure a smooth and positive experience for customers. This is a work-from-home opportunity with full training and ongoing support provided.
Spade RecruitingNewCustomer Service Rep - Work From Home Spade RecruitingCustomer Service Rep - Work From HomeMiami, FloridaRemoteDaily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years.
Scholastic CorpNew Business Sales Representative - Work from Home Scholastic CorpNew Business Sales Representative - Work from HomeFlorida - Remote, FLRemote$48,000–$56,000 / yearMinimum of three (3) years of proven successful sales experience in district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated. Conduct high-volume outbound phone outreach to schools, districts, and organizations, working leads generated through marketing campaigns including email and digital programs.
Aisles & AbroadCruise Booking Agent | Work From Home Aisles & AbroadCruise Booking Agent | Work From HomeMiami, FloridaRemote$45,000–$70,000 / yearThis role focuses on assisting clients with researching cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish. This role is ideal for individuals interested in cruise travel, customer service, or remote work opportunities, as well as those exploring entry into the travel industry.
Aisles & AbroadWork From Home Travel Scheduling Assistant (U.S. Based Only) Aisles & AbroadWork From Home Travel Scheduling Assistant (U.S. Based Only)Miami, FloridaRemote$35,000–$65,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. We are currently hiring a Travel Scheduling Assistant to support reservation coordination and client scheduling in a fully remote environment.
Kennedy-FsLuxury Travel Specialist – Work From Anywhere Kennedy-FsLuxury Travel Specialist – Work From AnywhereMiami, FLRemoteThis fully remote role offers flexibility while leveraging expertise in cruises, resorts, and global destinations to craft personalized itineraries that turn travel aspirations into reality. Communicate with clients via email, phone, or video calls, accommodating Eastern Time zone schedules as needed for Miami-based clients.
Global Elite Empire ConsultantsNewBurned Out from the 9-5? There's Another Way - Remote Role Global Elite Empire ConsultantsBurned Out from the 9-5? There's Another Way - Remote RoleHollywood, FloridaRemoteAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
AO Garcia AgencyBurned Out from the 9-5? There's Another Way - Remote Role AO Garcia AgencyBurned Out from the 9-5? There's Another Way - Remote RoleHialeah, FloridaRemoteElite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.5.
Parts Town, LLCTechnical Support Specialist Cold Side (Remote Work Schedule) Parts Town, LLCTechnical Support Specialist Cold Side (Remote Work Schedule)Fort Lauderdale, FLRemoteAs an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.
Brave Health IncRegistered Clinical Social Work Intern (RCSWI) - Remote - Spanish Speaking Brave Health IncRegistered Clinical Social Work Intern (RCSWI) - Remote - Spanish SpeakingFLRemoteComfortable with utilizing technology at all points of the day, including telehealth software, video communication, and internal communication tools. We not only partner with commercial health plans, but are also a licensed Medicaid and Medicare provider and see patients across the lifespan.
Brave Health IncRegistered Clinical Social Work Intern (RCSWI) - Remote Brave Health IncRegistered Clinical Social Work Intern (RCSWI) - RemoteFlorida, FLRemoteComfortable with utilizing technology at all points of the day, including telehealth software, video communication, and internal communication tools. We not only partner with commercial health plans, but are also a licensed Medicaid and Medicare provider and see patients across the lifespan.
Nova Southeastern UniversityCustomer Service Representative I - NCC - 993882 ** Remote work only in Broward, Dade, Palm Beach and Lee County ** Nova Southeastern UniversityCustomer Service Representative I - NCC - 993882 ** Remote work only in Broward, Dade, Palm Beach and Lee County **Dade, FLRemotePrimary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications.
Nova Southeastern UniversityCustomer Service Representative I - NCC - 996212 **Remote work only in Broward, Dade, Palm Beach and Lee County** Nova Southeastern UniversityCustomer Service Representative I - NCC - 996212 **Remote work only in Broward, Dade, Palm Beach and Lee County**FLRemotePrimary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications.
Nova Southeastern UniversityCustomer Service Representative I - NCC - 992825 ** Remote work only in Broward, Dade, Palm Beach and Lee County** Nova Southeastern UniversityCustomer Service Representative I - NCC - 992825 ** Remote work only in Broward, Dade, Palm Beach and Lee County**Miami, FLRemotePrimary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications.
Nova Southeastern UniversityCustomer Service Representative I - NCC - 996246 ** Remote work only in Broward, Dade, Palm Beach and Lee County** Nova Southeastern UniversityCustomer Service Representative I - NCC - 996246 ** Remote work only in Broward, Dade, Palm Beach and Lee County**Dade, FLRemotePrimary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications.
American Income Life Insurance CompanyBenefits Specialist (Remote Work) American Income Life Insurance CompanyBenefits Specialist (Remote Work)Pembroke Pines, FLRemoteFull timeSince 1951, the company has focused on delivering life insurance, accident coverage, and supplemental health benefits designed to help protect union members, credit union members, association groups, and their families. Representatives build lasting relationships with the individuals they serve, providing guidance and support in a way that is convenient and comfortable for each client.
PT Holdings, LLCTechnical Support Specialist Cold Side (Remote Work Schedule) PT Holdings, LLCTechnical Support Specialist Cold Side (Remote Work Schedule)Fort Lauderdale, FLRemoteAs an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.
Agent AllianceNewEntry Level Sales Rep (remote work) Agent AllianceEntry Level Sales Rep (remote work)Hialeah, FloridaRemoteOur representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).
Trident SEField Service Mechanic - Remote Work Trident SEField Service Mechanic - Remote WorkMiami, FLRemoteFull timeWe're proud to represent America's largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. With years of experience supporting the metalworking community HFO/Trident Southeast is the best-in-class and exclusive distributor for Haas CNC machine tools and rotary products.
Allstate Insurance CompanyLicensed Insurance Sales Representative (Remote / Home-Based) Allstate Insurance CompanyLicensed Insurance Sales Representative (Remote / Home-Based)FLRemote$52,730–$76,480 / yearCustomer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling. Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts.
PerformantMedical Review Nurse - Home Health Auditor PerformantMedical Review Nurse - Home Health AuditorPlantation, FloridaRemoteRegularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify’s AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy.
Performant Healthcare IncMedical Review Nurse - Home Health Auditor Performant Healthcare IncMedical Review Nurse - Home Health AuditorPlantation, FLRemote$78,500–$90,000 / yearRegularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify's AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy.
AloricaBilingual Remote Healthcare Customer Service Representative AloricaBilingual Remote Healthcare Customer Service RepresentativePlantation, FLRemoteLocation Note: We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most.
Alorica, Inc.Remote Healthcare Customer Service Representative Alorica, Inc.Remote Healthcare Customer Service RepresentativePlantation, FLRemoteRequired: • High school diploma or GED • 6+ months of customer service or sales experience preferred • Work at home environment is in a private residence and matches the address listed on file • Comfortable working with company-issued equipment such as a webcam if applicable • An Internet/Broadband Internet Connection such as DSL or Cable only. • Bold - We challenge conventions and take smart risks • Relentless - We deliver results, no matter what it takes • Connected - We work as One Alorica because were stronger together • True - We show up as our authentic selves, every single day.
The Cigna GroupAppeals Processing Senior Representative - Evernoth - Remote The Cigna GroupAppeals Processing Senior Representative - Evernoth - RemoteFLRemote$19–$29 / hourWhen requesting protected health information (PHI) from external or internal sources, employee limits requests for information to reasonably necessary information required to accomplish the intended purpose; accesses the minimum necessary amount of protected health information (PHI) needed to perform job functions; limits the health information disclosed to the amount reasonably necessary for its intended purpose on all routine or recurring disclosures of protected health information (PHI). These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Allstate Insurance CompanyRepresented Bodily Injury Adjuster - Florida Allstate Insurance CompanyRepresented Bodily Injury Adjuster - FloridaFLRemote$53,500–$84,625 / yearA day in the life of a Florida Represented Bodily Injury Adjuster, and what it takes to do the job: As a Florida Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You'll wear a few hats to fill a few roles throughout your day that all require a level of experience: The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim.
Essent Guaranty, Inc.Account Manager (Title Agency Services), FL Essent Guaranty, Inc.Account Manager (Title Agency Services), FLFLRemoteCollectively with its subsidiaries, Essent serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products, and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. Represent Essent at client meetings, attend regional/state conferences, trade shows, and events to promote Essents product offerings and broaden the business exposure within the title insurance industry.
Morley Companies, IncNewRemote Customer Service Representative (Michigan residents) Morley Companies, IncRemote Customer Service Representative (Michigan residents)FLRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Globe Life AIL - Lisa RusselREMOTE Customer Support Rep – Entry Level Globe Life AIL - Lisa RusselREMOTE Customer Support Rep – Entry LevelHollywood, FLRemoteFull timeSkills Enhancement: Specialized training programs to sharpen leadership and management skills. Mentorship & Growth: Learn from experienced leaders dedicated to helping you excel in customer service management.
Lisa RusselNewREMOTE Customer Support Rep – Entry Level - Globe Life AIL Lisa RusselREMOTE Customer Support Rep – Entry Level - Globe Life AILHollywood, FloridaRemoteSkills Enhancement: Specialized training programs to sharpen leadership and management skills. Mentorship & Growth: Learn from experienced leaders dedicated to helping you excel in customer service management.
The Cigna GroupManager, Account Management and Member Experience - Evernorth Health Services - Remote The Cigna GroupManager, Account Management and Member Experience - Evernorth Health Services - RemoteFlorida Work at Home, FLRemoteDirect activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
NTT DATA Services, LLCCustomer Care Associate NTT DATA Services, LLCCustomer Care AssociateMiami, FLRemoteDesignated quiet area to complete calls while working from home • New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process • All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Basic Qualifications: • 1 year experience (WAH) remote customer service • 1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications • Minimum High school diploma or GED • Spanish Bilingual.
InsuraTecNewLife Insurance Agent - Remote InsuraTecLife Insurance Agent - RemoteMiami, FLRemoteIf you’re passionate about helping families secure their financial future and want the flexibility of a remote career with uncapped earning potential, we’d love to hear from you. InsuraTec Services Group is seeking motivated individuals to join our growing team as Life Insurance Agents.
Globe Life AIL - Lisa RusselVirtual Customer Support Representative – Entry Level Globe Life AIL - Lisa RusselVirtual Customer Support Representative – Entry LevelHollywood, FLRemoteFull timeThis opportunity allows you to work from home, enjoy a flexible schedule, and grow professionally through mentorship, leadership development, and ongoing training—all while maintaining a healthy work-life balance. Whether you’re beginning your career or looking for a fresh start, AO provides the support, systems, and growth opportunities to help you succeed in a fully remote environment.
Lisa RusselVirtual Customer Support Representative – Entry Level - Globe Life AIL Lisa RusselVirtual Customer Support Representative – Entry Level - Globe Life AILHollywood, FloridaRemoteThis opportunity allows you to work from home, enjoy a flexible schedule, and grow professionally through mentorship, leadership development, and ongoing training—all while maintaining a healthy work-life balance. Whether you’re beginning your career or looking for a fresh start, AO provides the support, systems, and growth opportunities to help you succeed in a fully remote environment.
WB Cargo ServiceNewCustomer Service Representative (Remote) WB Cargo ServiceCustomer Service Representative (Remote)Miami, FLRemoteThis position offers flexible scheduling, competitive compensation, and the opportunity to support daily distribution operations while working from home within the United States. WB Cargo Service is hiring a Customer Service Representative (Remote) for our distribution department in Miami.
InsuraTecNewSales Manager - Virtual InsuraTecSales Manager - VirtualMiami, FLRemote$90,000–$150,000 / yearKeywords: Remote Sales Manager, Work From Home, Virtual Team Leader, Sales Leadership, Insurance Sales Manager, Commission Sales, Team Development, Telesales, Licensed or Unlicensed, Remote Jobs, Financial Services, CRM Sales Management. Whether you’re already managing people or just stepping into leadership, we provide everything you need: a 100% scripted sales process, inbound leads, and a 33% close ratio from set appointments.
AloricaRemote Healthcare Advocate-Hawaii Only AloricaRemote Healthcare Advocate-Hawaii OnlyPlantation, FLRemoteMLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
LAMPS PLUS, INC.Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL) (LP-04362) LAMPS PLUS, INC.Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL) (LP-04362)FLRemoteUnder the supervision of the Customer Retention Manager(s), the Remote Customer Retention Specialist acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via phone acting as a liaison to the Processing Department team. Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.