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Lead content marketing strategy for the Archives portfolio, developing high-impact thought leadership, campaign content, and scholarly narratives that engage librarians, faculty, and researchers and support demand generation. EBSCO is seeking a Senior Product Marketing Manager to lead positioning and go-to-market strategy for our Archives portfolio, including Magazine Archives, Historical Archives, and Digital Humanities resources.

YEAR

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.Your OpportunityEBSCO is seeking a Senior Product Marketing Manager to lead positioning and go-to-market strategy for our Archives portfolio, including Magazine Archives, Historical Archives, and Digital Humanities resources. This role supports a growing and expanding portfolio and works closely with internal leadership and external academic partners, including the Digital Humanities Oxford Fellowships program. This role focuses on driving awareness, adoption, and revenue growth across archival research solutions for academic and library markets.This remote position is U.S.-based only (excluding U.S. territories).What You'll Do<ul><li>Own the end-of-the-end product marketing strategy across the full customer journey from awareness through purchase for EBSCO's Archives product portfolio.</li><li>Define and continuously refine the portfolio's value proposition, positioning, and messaging to clearly differentiate offerings in the academic and research marketplace.</li><li>Lead segmentation, targeting, and positioning strategy in collaboration with sales, product, and marketing operations team aligning efforts to priority markets and growth opportunities.</li><li>Drive go-to-market strategy and launch execution for Magazine Archives, Historical Archives, and Digital Humanities resources.</li><li>Partner closely with product leadership including the VP of Archive Products and Archives Product Management to align on roadmap priorities, strategic direction, and market-facing narratives.</li><li>Accelerate pipeline growth and product adoption through integrated, data-driven marketing initiatives tied to business objectives.</li><li>Own the strategy and development of sales enablement assets.</li><li>Lead content marketing strategy for the Archives portfolio, developing high-impact thought leadership, campaign content, and scholarly narratives that engage librarians, faculty, and researchers and support demand generation.</li><li>Own the development and optimization of product marketing content across EBSCO's digital properties, including product pages and web experiences, ensuring clarity, discoverability, and conversion.</li><li>Collaborate with external academic partners (e.g., Digital Humanities fellowships and research initiatives) to support co-marketing, thought leadership, and scholarly engagement.</li><li>Translate market insights, customer needs, and competitive intelligence into actionable strategies that inform positioning and support product innovation and portfolio expansion.</li></ul>Your TeamYou will be welcomed as a member of the Product Marketing team reporting into the Director Research Content Product Marketing and the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Senior Product Marketing Manager and your development and career growth at EIS.About You<ul><li>7+ years of experience in product marketing, academic publishing, library services, or related field</li><li>Working knowledge of academic libraries, research workflows, or scholarly publishing environments</li><li>Experience supporting go-to-market strategies or product launches for content, research, or information products</li><li>Experience collaborating cross-functionally with product, sales, and marketing teams</li></ul>What sets you apart<ul><li>Experience with archives, primary source collections, or digital humanities resources</li><li>Experience marketing to academic or library audiences</li><li>Experience collaborating with academic institutions, researchers, or scholarly programs</li><li>Demonstrated ability to support pipeline growth or product adoption initiatives</li><li>Strong analytical and strategic thinking skills</li><li>Experience working in highly matrixed or global organizations</li></ul>Pay RangeUSD $97,295.00 - USD $138,995.00 /Yr.The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.Our Hybrid Work Policy: We value the balance of remote focus and in-person connection. For all our roles not designated as onsite, candidates living within a 30-mile radius of one of our hub office locations (Ipswich, MA; Birmingham, AL; Contoocook, NH) are required to be on-site one day designated by their team for collaboration and syncs. If you reside outside of this 30-mile range, the position is considered fully remote.EBSCO provides a generous benefits program including:??-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts??-Retirement Savings Plan-Paid Parental Leave?-Holidays and Paid Time Off (PTO)?-Mentoring program?And much more! Check it out here: We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.Not seeing the perfect job?Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below:Experienced Talent Community (Early Career/Intern Talent CommunityLocationUS-RemoteID2026-2012CategoryMarketingPosition TypeFull-Time RegularRemoteYes

It’s a lot easier to reach your potential when you are enthusiastic about what you do, so we believe your success begins with doing things you enjoy. We hire the best, most-talented people, and then strive to provide a work-environment where they can flourish.

EBSCO was founded by an entrepreneur who was passionate about honoring our commitments to our customers, rejecting the status quo, and seeking to continuously improve our team. We continue to operate that way today, with a passion for our people and our businesses succeeding together. EBSCO is a successful company because of the people who have worked here in the past and it will continue to thrive because of the innovative thinking, commitment, and drive from the people who work here today, and tomorrow.

EBSCO Industries, Inc.

Senior Product Marketing Manager, Archives

Academic Research

Artificial Intelligence (AI)

Campaigns

Career Development

Competitive Analysis/Strategy

Cross-Functional

Custom Media

Customer/Client Research

Demand Generation

EBSCO

Fellowship

Leadership

Library and Information Science

Market Entry Strategy

Marketing

Marketing Strategy

Matrix Management

Product Development

Product Management

Product Marketing

Product Positioning

Product Programs

Product Strategy

Product Support

Product/Service Launch

Revenue Growth

Sales

Strategic Planning

Thought Leadership

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FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This role is responsible for providing high-quality rating and marketing support to agents and account teams across IOA locations.

DescriptionJob Description:<div><div>Title: Rating Marketing Support – Shared Services </div><div>Work Mode: Fully Remote| Location/Supporting: Longwood, FL office | Experience: Previous commercial lines experience. Previous commercial rating experience. License highly preferred.    Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role: The Rating & Marketing Support role is a mid-level position within IOA’s Shared Services team. This role is responsible for providing high-quality rating and marketing support to agents and account teams across IOA locations. The ideal candidate is service-oriented, technically proficient, and thrives in a collaborative, fast-paced environment. The ideal candidate will have a commercial lines background. This position offers opportunities for professional development and career growth while contributing to IOA’s mission and values.    Key Responsibilities: </div><div><ul><li>Support Agents and Teams: Deliver rating and marketing support to agents and account teams across IOA locations. </li></ul></div><div><ul><li>Quote and Bind Coverage: Provide quotes and bind new business and endorsements through multiple carriers. </li></ul></div><div><ul><li>Carrier Communication: Build and maintain strong relationships with carrier underwriters through frequent and professional communication. </li></ul></div><div><ul><li>Carrier Updates: Stay informed on changes in carrier appetite, coverage options, billing procedures, and system enhancements. </li></ul></div><div><ul><li>Marketing Strategy: Research and apply marketing solutions tailored to client and carrier needs. </li></ul></div><div><ul><li>Internal Guidance: Assist internal teams with coverage, documentation, and procedures to ensure accurate business placement. </li></ul></div><div><ul><li>Rate and Remarket: Accurately rate new business, remarket renewal accounts, and process endorsements. </li></ul></div><div><ul><li>Proposal Knowledge: Maintain working knowledge of proposal formats and expectations. </li></ul></div><div><ul><li>Process Improvement: Create and implement procedures to enhance rating and marketing efficiency. </li></ul></div><div><ul><li>Sales Support: Identify and act on opportunities to support business growth. </li></ul></div><div><ul><li>Performance Monitoring: Track individual productivity, quality, and service standards, and take corrective action when needed. </li></ul></div><div><ul><li>Team Collaboration: Provide back-up support to teammates to ensure consistent service excellence. </li></ul></div><div><ul><li>Professional Development: Participate in training, mentoring, and ongoing development opportunities. </li></ul></div><div><ul><li>Skill Enhancement: Continuously improve professional skills through internal and external learning. </li></ul></div><div><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul></div><div>  Ideal Candidate Qualifications: </div><div><ul><li>Excellent organization, multi-tasking, delegation, and decision-making skills </li><li>Previous commercial lines experience</li></ul></div><div><ul><li>Outstanding customer service and communication abilities </li></ul></div></div><div><div><ul><li>Ability to manage high volumes of work with accuracy </li></ul></div><div><ul><li>Proficiency with PC and Microsoft suite of applications </li></ul></div><div><ul><li>High School diploma </li></ul></div><div>  What We Offer: </div><div><ul><li>Competitive salaries and bonus potential </li></ul></div><div><ul><li>Company-paid health insurance </li></ul></div><div><ul><li>Paid holidays, vacations, and sick time </li></ul></div><div><ul><li>401K with employer match </li></ul></div><div><ul><li>Professional growth and career progression opportunities </li></ul></div><div><ul><li>Respectful culture and work/family life balance </li></ul></div><div><ul><li>Community service commitment </li></ul></div><div><ul><li>Supportive teammates and a rewarding work environment </li></ul></div><div>  What to Expect (Application Process): </div><div><ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul></div></div>Salary RangeThe expected pay range for this position is $60,000 to $75,000 per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Rating & Marketing Support - Commercial Lines

Aged Care

BIND (Berkeley Internet Name Domain) DNS Server software

Business Growth

Business Support

Childcare

Communication Skills

Corporate Policies

Corrective Action

Customer Retention/Renewal

Customer Support/Service

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Health Insurance

High School Diploma

Marketing Software

Mentoring

Multitasking

Performance Analysis

Procedure Development

Procedure Implementation

Process Improvement

Sales Support

Team Player

Underwriting

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Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Actively seek to grow IOA business by identifying and acting on sales opportunities, and serve as a resource to the account team and Producers.

DescriptionJob Description:Title: Account Executive - Commercial Lines Work Mode: Remote with Occasional Travel/ Southeastern US only | Location/Supporting: Longwood, FL | Book Focus: Construction, Hospitality   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations   About the Role: Responsible for the strategic coordination and execution of client marketing, servicing, risk management, and/or sales activities. Manage a book of business, increase account retention, and resolve complex customer service problems. Actively seek to grow IOA business by identifying and acting on sales opportunities, and serve as a resource to the account team and Producers.   Key Responsibilities: <ul><li>Team Leadership: Direct daily activities and workflow of the account team. </li></ul><ul><li>Technical Competence: Maintain high technical competence and industry expertise. </li></ul><ul><li>Discretion and Judgment: Ensure beneficial outcomes using discretion and judgment. </li></ul><ul><li>Client Relationship Management: Manage client relationships, conduct meetings, and close business. </li></ul><ul><li>Communication: Act as a communication conduit between Producers and the account team. </li></ul><ul><li>Customer Service and Account Management: Manage account activities, policy administration, billing, claims, and more. </li></ul><ul><li>Policy Management: Manage policy expirations and renewals. </li></ul><ul><li>New Business and Renewal Process: Conduct research, gather information, prepare submissions, and bind coverage. </li></ul><ul><li>Accounts Receivable: Monitor reports and collect outstanding balances. </li></ul><ul><li>System Maintenance: Maintain data accuracy in agency management systems. </li></ul><ul><li>Activity Monitoring: Ensure timely completion of activities. </li></ul><ul><li>Service Excellence: Deliver excellent service, anticipate needs, and respond quickly to requests. </li></ul><ul><li>Policy Compliance: Stay updated on company policies and procedures. </li></ul><ul><li>Continuous Improvement: Seek and adopt best practices to improve individual and team performance. </li></ul><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul>  Ideal Candidate Qualifications: <ul><li>5+ years of industry experience, or 7 years of sales, marketing, or relationship management experience </li></ul><ul><li>Thorough knowledge of insurance brokerage and client needs </li></ul><ul><li>Experience to service and support large, complex accounts </li></ul><ul><li>Required active licensing; professional designation (CIC or equivalent) preferred </li></ul><ul><li>Strong analytical, problem-solving, and decision-making skills </li></ul><ul><li>Exceptional customer service, communication, multitasking, and organizational skills </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul>Salary RangeThe expected pay range for this position is 110-130K annually, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Senior Product Marketing Manager, Archives EBSCO Industries, Inc.

Rating & Marketing Support - Commercial Lines Insurance Office of America

Account Executive- Commercial Insurance (Remote) Insurance Office of America

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