UNKNOWN

FEED

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs.

HOUR

<p>Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.</p><p>Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.</p><p><strong>About the role:</strong></p><p>This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.</p><p>You will report to the Concierge Operations Manager.</p><p><strong>Work Location: </strong>This is a remote position, open to candidates who reside in: <strong>Texas. </strong>While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote</p><p><strong>Pay Transparency: </strong>The set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.</p><p><strong>Responsibilities:</strong></p><ul><li>Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.</li><li>Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs</li><li>Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations</li><li>Form working relationships with all partners.</li><li>Support the leadership team by identifying issues through established escalation pathways</li><li>Monitor and track the health of all assigned work-in-progress issues.</li><li>Escalate and resolve issues to ensure appropriate turnaround times</li><li>Participate in process improvement projects</li><li>Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)</li><li>Compliance with all applicable laws and regulations</li><li>Other duties as assigned</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.</li><li>1+ years of experience in a high-volume or customer-focused setting.</li><li>6+ months of healthcare experience</li><li>High school diploma or GED</li></ul><p><strong>Bonus points:</strong></p><ul><li>Strong quantitative or analytical skills focused on identifying or solving problems</li><li>Experience manipulating and entering accurate data</li><li>Advanced Google Suite or Microsoft Office capabilities</li></ul><div class="content-conclusion"><p>This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud<a href="http://hioscar.com/careers/recruitment-fraud-alert" rel="nofollow">here</a>. </p><p>At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.</p><p><strong>Pay Transparency:  </strong>Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.</p><p><strong>Artificial Intelligence (AI): </strong>Our <a href="http://hioscar.com/careers/ai-guidelines" rel="nofollow noopener noreferrer" target="_blank">AI Guidelines</a> outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.</p><p><strong>Reasonable Accommodation: </strong>Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.</p><p><strong>California Residents:</strong> For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our <a href="https://www.hioscar.com/legal/privacy/" rel="nofollow">Privacy Policy</a>.</p></div>

Oscar Health

Bilingual Customer Service Representative (Remote TX)

Administrative Skills

Analysis Skills

Artificial Intelligence (AI)

Brokerage

Business Model

Case Management

Customer Relations

Customer Support/Service

Data Entry

Employee Benefits

English Language

Health Insurance

Healthcare

High School Diploma

Identify Issues

Leadership

Microsoft Office

Multilingual

Operations Management

Problem Solving Skills

Process Improvement

Quantitative Analysis

Regulations

Regulatory Compliance

Safety/Work Safety

Service Delivery

Spanish Language

Standard Operating Procedures (SOP)

Willing to Travel

GreenHouseAPI

Measure project performance to identify areas for improvementQualifications:* 2-5 years Customer Onboarding experience, and a proven track record of leading customer training, support, and customer success in complex environments* Experience working in logistics and supply chain industry; specifically with a broker is a plus.* Areas of Focus:* Implementation Support - customer onboarding, post-sales support and training* Relationship Management - collaborate on the entire customer lifecycle* Product Enablement - customer evangelist for product enhancements and utilizationResponsibilities:* Work with our new customers to onboard them onto the Turvo platform.*

YEAR

About TurvoTurvo provides the world's leading collaboration application designed specifically for the supply chain. Turvo connects people and organizations allowing shippers, logistics providers, and carriers to unite their supply chains, deliver outstanding customer experiences, collaborate in real-time, and accelerate growth. The technology unifies all systems, internal and external, providing one end-to-end solution to execute all operations and analytics while eliminating redundant manual tasks and automating business processes. Turvo customers include some of the world's largest, Fortune 500 logistics service providers, shippers and freight brokers. Turvo is based in the San Francisco Bay Area with offices in Dallas, Texas, and Hyderabad, India. (www.turvo.com)About the RoleThe Customer Onboarding Associate is an energetic customer facing person who will engage, retain, and drive our customers' understanding of existing and new product offerings. This person will work with the broader Customer Success organization, as well as other departments within Turvo to assist in the pre and post-sales lifecycle for Turvo's portfolio of customers. Throughout this process serving as a trusted advisor for each customer leveraging the Turvo platform.The ideal candidate will be as passionate about our industry and solutions as they are about providing an exceptional experience for every customer. As the Voice of the Customer, you will balance active listening with strategic thinking to ensure mutual success for both Turvo and our clients.This is a remote position based in the US. The successful candidate will work from home.Areas of Focus:* Implementation Support - customer onboarding, post-sales support and training* Relationship Management - collaborate on the entire customer lifecycle* Product Enablement - customer evangelist for product enhancements and utilizationResponsibilities:* Work with our new customers to onboard them onto the Turvo platform.* Effectively network within accounts from executives down to technical developers in order to achieve successful execution of customer's objectives.* Interface with internal Turvo teams to complete configuration and validation tasks as well as coordinate transition to production support team.* Ensure a comprehensive understanding across Turvo of typical business challenges faced by customers and common objectives to appropriately map Turvo's features and associated business benefits to address their needs.* Identify risks to the customer achieving their stated business goals and work with internal teams to build a risk mitigation plan.* Deliver successful customers through the contract renewal cycle and, where necessary, support the renewals process to minimize customer attrition.* Provide support and troubleshooting to aid external customers and Turvo internal customers when issues arise and require resolution or guidance.* Measure project performance to identify areas for improvementQualifications:* 2-5 years Customer Onboarding experience, and a proven track record of leading customer training, support, and customer success in complex environments* Experience working in logistics and supply chain industry; specifically with a broker is a plus.* Experience working within the project management life-cycle and experience working with cross-functional/diverse teams.* Bachelor's degree in business, supply chain management, or project management is preferred* Ability to understand customer requirements, identify upselling opportunities and cross-sell opportunities to deepen penetration of Turvo solution within customer environment* Excited about immersing yourself in a customer's business and connecting the dots between one-off initiatives and a broader strategic vision* Eager to contribute beyond your role to strategic initiatives to improve the customer experience with Turvo* Fanatical about customer success and tenacious at driving long-term customer value* Passionate about technology, a natural, credible evangelist and experienced in translating that passion into business impact for customers* Previous experience in Business/Tech Consulting a plus* Familiarity with Salesforce, Jira, Zendesk* Willingness to travel on-site with customers, as neededWe are an Equal Opportunity Employer and strive to make hiring decisions that reflect our commitment to diversity and inclusion.Compensation range: $65,000 to $95,000 base salary; plus discretionary bonus.Candidates based in Dallas or Austin, TX are preferred.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Turvo

Onboarding Associate

Atlassian JIRA

Business Processes

Cargo/Freight

Contract Approval

Cross-Functional

Cross-Selling

Customer Experience

Customer Training

Diversity

Employee Retention

Fortune 500 Customers

Logistics

Onboarding

Operational Audit

Post-Sales

Pre-Sales

Product Lifecycle

Production Support

Project Lifecycle

Project/Program Management

Relationship Management

Risk Analysis

Risk Management

Sales Cycle

Sales Management

Sales Support

Sales/Support Engineering (SE)

Salesforce.com

Software Design

Strategic Planning

Supply Chain

Supply Chain Management

Team Player

Technical Consulting

Up-Selling

Work From Home

ZenDesk

IRecruitee

No insurance experience is required—training is provided—but success comes to those who are disciplined, self-starters, and willing to follow a proven system. This is a remote, work-from-home role offering flexible hours and the chance to grow a long-term career in the insurance industry.

<p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">Compensation: 100% Commission (1099) – Average First-Year Earnings: $67,500<br/></p><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">Location: Fully Remote – Work From Home<br/></p><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">About the Opportunity<br/></p><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">We are looking for ambitious, coachable individuals to join our team as Insurance Sales Representatives. This is a remote, work-from-home role offering flexible hours and the chance to grow a long-term career in the insurance industry. If you are motivated, tech-savvy, and eager to learn, this could be the perfect opportunity for you.<br/></p><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">No insurance experience is required—training is provided—but success comes to those who are disciplined, self-starters, and willing to follow a proven system.<br/></p><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">Responsibilities<br/></p><ul style="margin-bottom:0in;color:rgb( 34 , 34 , 34 );font-family:'arial' , 'helvetica' , sans-serif;font-size:small;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );margin-top:0in"><li style="margin:0px 0px 0px 15px">Conduct virtual meetings with prospective clients to identify their insurance needs.<br/></li><li style="margin:0px 0px 0px 15px">Present life insurance, mortgage protection, and related financial products that best fit client goals.<br/></li><li style="margin:0px 0px 0px 15px">Build relationships and deliver excellent customer service in a professional, remote setting.<br/></li><li style="margin:0px 0px 0px 15px">Manage your own schedule while meeting production and sales goals.<br/></li><li style="margin:0px 0px 0px 15px">Participate in ongoing coaching and training programs to sharpen skills.<br/></li><li style="margin:0px 0px 0px 15px">Use provided software tools to track leads, applications, and client interactions.<br/></li></ul><div><br/></div><br/><h3>Requirements</h3><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal"><b>Requirements</b><br/></p><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">What You Need<br/></p><ul style="margin-bottom:0in;color:rgb( 34 , 34 , 34 );font-family:'arial' , 'helvetica' , sans-serif;font-size:small;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );margin-top:0in"><li style="margin:0px 0px 0px 15px">Computer and reliable internet connection (required).<br/></li><li style="margin:0px 0px 0px 15px">Strong technology skills and ability to learn new systems quickly.<br/></li><li style="margin:0px 0px 0px 15px">No prior experience required—we value coachability and willingness to learn.<br/></li><li style="margin:0px 0px 0px 15px">Must be a self-starter, motivated, and able to work independently.<br/></li><li style="margin:0px 0px 0px 15px">Excellent communication and time-management skills.<br/></li></ul><div><br/></div><br/><h3>Benefits</h3><p style="margin:0px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">What We Offer<br/></p><ul style="margin-bottom:0in;color:rgb( 34 , 34 , 34 );font-family:'arial' , 'helvetica' , sans-serif;font-size:small;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );margin-top:0in"><li style="margin:0px 0px 0px 15px">Unpaid but comprehensive training program designed for new agents.<br/></li><li style="margin:0px 0px 0px 15px">Software and technology provided—no additional phone line required.<br/></li><li style="margin:0px 0px 0px 15px">Access to a supportive team culture and mentorship network.<br/></li><li style="margin:0px 0px 0px 15px">Performance-based income with unlimited earning potential.<br/></li><li style="margin:0px 0px 0px 15px">Flexibility to work from home and design your own schedule.<br/></li></ul><div><br/></div><div>1099/HIGH COMMISSION ONLY CAREER/REMOTE WORK FROM HOME!!<br/></div><div><br/></div><div>Incentive Trips for Top Producers<br/></div><div><br/></div><div>Health, Dental, Vision, and Life Insurance Benefits available!<br/></div><div><br/></div><br/>

Work From Home Production Jobs in North Branch, TX

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Work From Home Production Jobs in North Branch, TX

Bilingual Customer Service Representative (Remote TX) Oscar Health

Onboarding Associate Turvo

Insurance Sales Representative (Remote/1099/Commission Only)) The Lyons Agency

Life Insurance Sales Representative (Remote/1099/Commission Only)) The Lyons Agency

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