p style="margin:0px 0px 0.75rem;padding:0px">If you have worked in any of the following, you already have what it takes: Backgrounds that convert fast in this role
Real estate sales
Mortgage / lending
Auto sales
Telecom / wireless sales
B2B / SaaS sales
Timeshare / vacation sales
Solar / home services
Any commission-based role
What you will be doing. Your current sales job
Capped + commute
Quota ceiling.
Your work will directly impact how millions of users discover and shop for homes, as you research, design, and deploy innovative machine learning models that power key product features. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
Zillow Group's Business Data organization represents the next step forward in the company''s dedication to integrate an improved set of B2B agent software & advertising products for customers and partners, their clients, and the real estate industry as a whole. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
ul>Lead AI-first product strategy for mortgage fulfillment workflows, operational tooling, and decisioning systems across the loan lifecycle, identifying where automation, intelligence, and human judgment should work together to improve operator productivity and borrower outcomes.
Partner closely with Operations, Engineering, Design, Data Science, Compliance, and external vendors to translate business needs and operational pain points into scalable, high-quality solutions that work in real-world production environments.
Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.
You'll have a broad impact by defining and solving ambiguous problems, developing innovative models, and collaborating with cross-functional teams to deliver features that enhance how users explore homes. We collaborate across product, research, and engineering to develop innovative ways to capture, process, and present rich media, turning real-world signals into structured, interactive representations of homes within Zillow's products.
You'll design and develop AI-powered tools and capabilities that help Zillow's product teams discover knowledge, run structured experiments, and make better decisions faster, starting with our Product Development Lifecycle (PDLC) and expanding from there. We're a small, mission-driven team charged with evolving how Zillow develops products: bringing experimentation earlier into the process, creating a shared language for learning and discovery, and shifting the culture toward a passion for building and creating in the age of AI.
p>You'll own the infrastructure that enables product teams, designers, and researchers to test AI-powered experiences with real users before they reach production, partnering across Product, Engineering, Design, and Research to build toward a faster, repeatable pre-production testing process across the org. As Zillow's agentic AI experiences grow across every product surface, ZRI is expanding its team to include a new kind of role: a Research Technologist who sits at the intersection of technical fluency and research thinking.
p>In this role, you will help define the problem, shape the solution with product and design partners, build across the iOS, Android and supporting services when needed, ship with strong operational discipline, measure what happened, and improve it over time. This team helps buyers move from intent to action by building seamless, reliable experiences that make it easier to discover, schedule, and complete home tours, and they do so through close collaboration across product, design, data, and engineering.
p>The Marketing Technology and Operations team is working to enable marketing and product teams with technology, data, and optimized operations, so they can deliver on Zillow's mission and "to make home a reality for more people." If your dream job is one where you get to influence cross-functional partners, drive clarity through excellent communication, make decisive prioritization calls amid ambiguity, and build the AI-enabled operating model for a complex marketing organization - we want to talk to you.
i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
div>Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.
New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Proven track record of leading end-to-end project lifecycles and technical implementation of new products or features, including stakeholder management, user testing, and impact assessment. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
The Data Science, Analytics and Engineering team supports several lines of business across the company by partnering closely with business leaders and engineering to model, analyze, and visualize business relevant metrics that inform both short- and long-term decision-making. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
We expect your team to deliver tools that (a) materially increase engineering productivity and (b) progressively enable non-engineering builders (product managers, designers, data scientists, business operators) to accelerate the product lifecycle through guarded, agentic, paved-path experiences. The Developer Experience (DevEx) team owns the paved path for how Zillow builds software, from local environment and IDE through CI/CD, observability, the internal developer portal, AI-assisted development tooling, and the agentic workflows that increasingly sit alongside human engineers in the SDLC.
Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.
Expert-level Python; deep experience with agentic frameworks (LangGraph, LangChain, Agents SDK, AutoGen), large-scale data processing (Spark, Databricks, Airflow, Temporal), vector stores, and cloud Infrastructure (AWS preferred). Agentic Data Platform(ADP) operates as a small, high-leverage ''startup-within-the-company'' to bridge Zillow''s broader platform and the Agentic AI organization that ships customer-facing agentic experiences at scale.
You are equally comfortable shaping a regional growth strategy, coaching a team member through a complex host negotiation, and rolling up your sleeves to solve the challenges that come with operating across a vast, diverse, and fast-evolving region. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. In this strategic individual contributor role, you will lead complex pricing and monetization work that informs commercial decisions, shapes business planning, and drives measurable impact on growth, partner outcomes, and revenue performance.
Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. Familiarity with tools and practices such as Sage Intacct, advanced Excel, Google Workspace, SOX-aware documentation, BPO partnership support, or applying AI and automation in billing or finance operations.
The Revenue Strategy & Operations team partners closely with Sales, Customer Success, and cross-functional leadership to shape go-to-market strategy, improve sales performance, and drive critical planning decisions across the business. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
p>As a Senior Machine Learning Engineer on the Agentic Artificial Intelligence team, you will get to: Develop large-scale, fault-tolerant multimodal agentic experiences that reach millions of customers. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
We are looking for someone who has: A master's degree or above, or equivalent experience in Computer Science, Electrical Engineering, or a related field, with emphasis on building products using frontier multimodal LLMs 5+ years of experience with a proven track record of deploying large-scale ML models, with the most recent 2-3 years building agent-based systems, multi-agent collaboration, or similar paradigms Experience developing engaging dialogue systems capable of long conversations, context-aware tool selection, and compliant response generation Experience building AI services capable of handling hundreds of millions of daily interactions with high availability, low latency, and robust fault tolerance Familiarity with various agentic AI frameworks, such as LangGraph, Agents SDK, AutoGen, and production ML infrastructure A track record of writing articles, patents, and publishing high-impact research is a strong plus * Strong communication skills, with the ability to influence technical direction across teams and present to executive leadership Get to know us At Zillow, we're reimagining how people move-through the real estate market and through their careers. Pioneer robust evaluation frameworks, tracing systems, and safety guardrails to ensure our highly-visible AI agents remain trustworthy and responsible Remain on the cutting edge of emerging agentic paradigms and convert them into tangible product innovation Lead complex, multi-team initiatives, bridging the gap between applied research and highly scalable engineering Distill complex research findings and AI system architectures into actionable insights for a diverse audience, including executives and cross-functional partner teams This role has been categorized as a Remote position.
The data we create ends up in the nation's most reputable publications, used by government institutions in policy-making and official reports, in public-facing tools used by millions of Zillow consumers, and in the work of hundreds of academic researchers. Our work contextualizes Zillow's unparalleled living database of all homes and hundreds of millions of customers to provide insight to everyday consumers and open data to hundreds of researchers and policymakers across the country.
This is a role for someone who: Searches for answers with dedicated curiosity Can distill complicated information into easy-to-understand insights Is comfortable leading cross-functional projects and managing stakeholders Doesn't mind rolling up their sleeves to dive into data and operations In this role, you will: Be the market specialist: Partner with sales leaders and business intelligence teams to develop a comprehensive understanding of market dynamics, top-performing partners, and opportunities to expand or grow the business. We equip front-line teams with the right tools, data, and insights, establish the systems and processes needed for execution, and collaborate with our partners to solve complex problems and deliver meaningful outcomes for consumers, agent partners, and Zillow Group.
Preferred Qualifications 5+ years of experience with Typescript, Go, or other strongly typed languages Experience scaling relational databases, such as Aurora Postgres Experience building internal platforms at scale Experience in API design (GraphQL or REST) Experience building distributed systems and microservices * Experience in Mortgage or Regulated Fintech Get to know us At Zillow, we're reimagining how people move-through the real estate market and through their careers. You'll excel in this team if you thrive on autonomy, seek out persistent problems, implement effective solutions quickly, and you are: Bringing 5+ years of software development experience with ES6, React, Typescript, and GraphQL to power our web and mobile web applications and Python, NodeJS, and Go for APIs and services.
Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. This team works closely with partners across Product, Operations, Sales, Marketing, and Finance to improve the seller journey, inform strategy, and support solutions that help more customers move with confidence.