Qualifications: Education Level: High School Diploma or GED Job-Related Experience - Customarily has at least one year of sales experience - Telephonic sales experience a plus - Remote work environment experience a plus - Experience in occupational health care or workers compensation industry is a bonus Job-Related Skills/Competencies - Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Display a self-discipline/self-starter attitude and focus to effectively manage and prioritize in an intense and high-volume business - Strategic thinking skills: critical thinking is a must when identifying customer concerns, revenue maximization opportunities, and customer next steps - Team player who possesses a desire and ability to work in a fast paced, goal oriented, high growth sales environment - Demonstrated success in prospecting - Strong organizational and time management skills - Exceptional verbal communication skills coupled with excellent listening skills through telephonic conversation - Excellent written communication skills with the ability to write a relevant message to the buyer - Flexibility in moving between diverse job tasks - Possesses an outstandingly warm, positive, energetic and professional demeanor - Solid work ethic and integrity with a desire to work with a high level of energy and be a Concentra brand advocate - Comfortable and familiar with technology - Ability to leverage sales automation and tools to streamline efforts. The Lead Development Representative (LDR) will focus on implementing Concentras outbound sales strategy, specifically by prospecting and filling the field sales funnel with qualified opportunities.