We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
At Wing, we give growing businesses access to the top tier of global remote talent supercharged by AI so they can scale without scaling headcount.
Duties & Responsibilities Account Management, Selling, & Customer Engagement Identify and achieve sales revenue goals for accounts while maintaining a high level of profitability based on predetermined budget plans Maintain high levels of customer service, engagement, and account management, while keeping company interests and profitability in mind Engage with customers by phone and email, but also via on-site presence, such as through trade shows, national/regional meetings, Quarterly Business Reviews (QBRs), and more Advertising & Promotional Strategy Coordinate advertising plans, promo schedules, funding negotiations, and all subsequent accounting of plans Plan product assortment, develop plan-o-grams, determine/support product transitions, special offers, stock levels, web developments, and more Special Projects & Initiatives Coordinate/support special projects for the Sales teams and customers, as governed by the greatest needs at the time, including, but not limited to: Drive cross-functional collaboration toward placement of non-divisional SKUs; Manage inventory planning and communications for remanufactured machine stock Demand Planning & Forecasting Accurately forecast supplies, hardware, and refurbished hardware monthly, based on seasonality, market trends, planned promotions, & product availability Communicate and collaborate regularly with credit, advertising, supply chain, logistics, and others to identify and resolve issues that arise Administration & Reporting Complete monthly reports, provide competitive updates, and escalate issues to management Attend and actively participate in meetings with manager, team, division, and others as scheduled Stay up to date on current market trends and business applications Experience & Qualifications Education: Bachelor''s Degree (or equivalent experience) in Business, Marketing, or related field preferred Experience: Minimum 7 years Experience: Managing sales accounts, with an emphasis on driving sales results Building rapport in a customer/client-facing role Minimum 4 years Professional experience in a related industry or in learning new products/technology quickly - Preferred Software/Technical Skills Intermediate Microsoft Office (Word, Outlook, PowerPoint, Excel) Basic Understanding of the "computer peripheral" area (e.g. Printer/Fax/MFC products and solutions) - Preferred Basic Knowledge of inventory and Customer Relationship Management (CRM) tools (preferably Salesforce) - Preferred Other Skills/Knowledge/Abilities Demonstrated ability to increase sales and close on accounts Ability to plan and orchestrate events/projects through time management, organization, and follow-up Ability to collaborate and build strong relationships with internal stakeholders and external clients Ability to diagnose customer issues & problem-solve for solutions Communication skills (verbal/written/interpersonal) Ability to craft and deliver professional presentations to all levels of an organization Additional Details for This Role This role is a remote field-based role.
Duties & Responsibilities Strategic Relationship Development & Territory Management Build and maintain strong relationships with end-users across state and local government agencies, school districts, higher education institutions, and healthcare systems Act as a trusted advisor to decision-makers, procurement teams, and technical stakeholders by aligning Brother's solutions to meet operational and compliance needs Identify, engage, and develop strategic reseller and channel partner relationships that align with SLED and healthcare business plans Influence product specification and design-in opportunities through early engagement in project planning and contract development Sales Execution & Account Growth Develop and execute territory sales strategies to achieve revenue targets and expand Brother's footprint in the SLED and healthcare sectors Proactively identify and pursue net new opportunities, while nurturing and expanding existing customer accounts Work collaboratively with internal teams (product, marketing, legal, operations) to support sales initiatives, contract compliance, and solution delivery Contract and Bid Support Support and manage participation in relevant cooperative contracts, state contracts, and GPO agreements Participate in or lead bid responses, RFP evaluations, and quoting efforts in partnership with the internal contracts team and resellers Ensure product and pricing alignment within contract guidelines and customer expectations Reporting & CRM Management Maintain accurate and up-to-date activity, pipeline, and opportunity data within Salesforce CRM Provide regular reports on account status, territory performance, and market conditions to management Monitor industry and vertical trends, bringing forward insights to help refine go-to-market strategies Experience & Qualifications Education Bachelor's Degree (or equivalent experience) in Business, Marketing, Healthcare Administration, Public Affairs, or equivalent Experience Minimum 7 years Experience in major account sales or business development, preferably in SLED and/or healthcare markets Experience managing large territories and complex sales cycles across multiple verticals Experience working with resellers, integrators, and contract vehicles (cooperative purchasing agreements, GPOs, state contracts) Software/Technical Skills Knowledge of Customer Relationship Management (CRM) Software (Salesforce preferred) Other Skills/Knowledge/Abilities Expertise in public sector and/or healthcare procurement processes Strong consultative sales, relationship-building, and territory planning skills Excellent verbal and written communication skills Self-starter, able to work independently in a remote and field-based environment Ability to foster trusted relationships with internal and external stakeholders Additional Details for This Role This role is a remote field-based role. Role Overview The Manager, Major Account Sales, State, Local & Education (SLED) and Healthcare is a field-based sales leader responsible for building and growing strategic relationships across the State, Local Government, Education, and Healthcare verticals.