UNKNOWN

FEED

Responsibilities: • Provide subject matter expertise on Security Incident and Event Management (SIEM) platforms to ensure successful delivery of services to include technologies such as, but not limited to, Palo Alto XSIAM • Proactively identify customer needs and requirements through data, customer engagement and other methods to recommend appropriate solutions and drive these solutions through implementation and adoption • Engage with internal team members and client stakeholders to ensure successful solution delivery • Stay educated on new product technology, tangential team capabilities, and other specific offerings or programs emerging within our company and within the practice industry • Identify areas for continued advancement of strategies aligned with Industry direction, client need, practice scope and present solutions to leadership • Execute services by ensuring client needs and practice obligations are met successfully • Participate in the development of cross practice training or delegate trainings to team members on practice discipline capability, associated offerings, industry positioning and selling strategies • Collaborate with peers to develop and optimize cross practice capabilities as appropriate • Serve as a subject matter expert in maintaining, optimizing, and delivering security engineering solutions. This role involves developing governance models, collaborating with sales and technical teams, delivering training content, and staying informed on industry trends to ensure successful solution delivery and continuous improvement in security practices.

YEAR

About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.But the heartbeat of SHI is our employees - all 7,000 of them.If you join our team, you'll enjoy:• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities
• Health, wellness, and financial benefits to offer peace of mind to you and your family
• World-class facilities and the technology you need to thrive - in our offices or yoursJob SummaryThe Security Consultant - Engineering provides subject matter expertise and technical support on Security Incident and Event Management (SIEM) platforms, supporting and delivering practice focused solutions to our customers. This role involves developing governance models, collaborating with sales and technical teams, delivering training content, and staying informed on industry trends to ensure successful solution delivery and continuous improvement in security practices.Help clients gain insight and context to their complex operating environments and provide services and technology to assess and optimize their existing security platforms to meet the client's security specific needs. This position is remote with a Home Office setup as determined by Stratascale management.Responsibilities:• Provide subject matter expertise on Security Incident and Event Management (SIEM) platforms to ensure successful delivery of services to include technologies such as, but not limited to, Palo Alto XSIAM
• Proactively identify customer needs and requirements through data, customer engagement and other methods to recommend appropriate solutions and drive these solutions through implementation and adoption
• Engage with internal team members and client stakeholders to ensure successful solution delivery
• Stay educated on new product technology, tangential team capabilities, and other specific offerings or programs emerging within our company and within the practice industry
• Identify areas for continued advancement of strategies aligned with Industry direction, client need, practice scope and present solutions to leadership
• Execute services by ensuring client needs and practice obligations are met successfully
• Participate in the development of cross practice training or delegate trainings to team members on practice discipline capability, associated offerings, industry positioning and selling strategies
• Collaborate with peers to develop and optimize cross practice capabilities as appropriate
• Serve as a subject matter expert in maintaining, optimizing, and delivering security engineering solutionsBehaviors and CompetenciesCommunication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.Negotiation: Can take ownership of complex negotiations, collaborate with others, and drive consensus.Impact and Influence: Can rally a team or group towards a common goal, creating a positive and persuasive influence.Business Development: Can take ownership of significant business initiatives, collaborate with various stakeholders, and drive business results.Emotional Intelligence: Can use emotional information to guide thinking and behavior, manage and/or adjust emotions to adapt to environments or achieve one's goal(s), and help others do the same.Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion.Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.Delegation: Can delegate responsibilities across a team, balancing workload, and ensuring all members understand their roles.Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.Critical Thinking: Can integrate and synthesize information from various sources to inform strategic decision-making and problem-solving.Technical Troubleshooting: Can take ownership of complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution.Skill Level RequirementsDeep knowledge of Palo Alto Networks XSIAM: Hands-on experience with XSIAM (Extended Security Intelligence & Automation Management), including deployment, configuration, and ongoing management.Log Management: Experience with log ingestion, parsing, normalization, and correlation.Threat Intelligence: Ability to integrate and operationalize threat intelligence feeds within XSIAM.Outstanding written and verbal communication and strong ability to build relationships with customers, partners and staff members.Ability to resolve and close complex technical and selling situations while support competitive selling motions.Ability to train and disseminate information within an area or operation and work effectively within all levels of an organization, both internally and externally.Ability to influence and lead all aspects of sales cycle and engage appropriate internal and external subject matter experts as needed.Ability to engage and discuss technical and non-technical concepts and explain complex problems with a wide array of customer audience types including C-Suite, VP/Director.Willingness, drive and winning mindset to compete in customer opportunities.Entrepreneurial mindset with ability to identify value in unstructured situations.Problem solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best decision.Security Frameworks: Familiarity with MITRE ATT&CK, NIST, and other security frameworks.Other RequirementsCompleted Bachelor's Degree or relevant work experience required5+ years of experience working with large organizations on security engineering projectsFamiliarity with SOC workflows, incident response, threat detection, and security automation.Experience with SIEM (Security Information and Event Management) and SOAR (Security Orchestration, Automation, and Response) platforms, especially Palo Alto Cortex XSOAR and XSIAM.Understanding of cloud platforms (AWS, Azure, GCP) and their integration with XSIAM.Ability to travel to SHI, Partner, and Customer EventsAdvanced industry certifications preferredEstimated Annual Pay RangeThe estimated annual pay range for this position is $130,000 - $153,900 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.BenefitsBenefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment OpportunityEqual Employment Opportunity - M/F/Disability/Protected Veteran Status

Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $8.5 billion global provider of information technology products and services. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT hardware, software and professional services solution provider it is today.
Under the guidance of our current ownership for nearly 30 years, SHI has never been faced with a merger or acquisition that could distract us from supporting our customers. Remaining focused on the job at hand has allowed us to forge long-term relationships with the clients and OEM partners who remain our most loyal and ardent supporters. The most important metric by which success can be measured - the rate at which we retain our customers - is 99%, ranking SHI among the highest in our industry or any other!

SHI International Corp

Security Consultant - Engineering

Amazon Web Services (AWS)

Analysis Skills

Automation

Business Development

Cloud Computing

Communication Skills

Computer Security

Configuration Management

Continuous Deployment/Delivery

Continuous Improvement

Cross-Training

Customer Relations

Customer Support/Service

Customer/Client Research

Delivery Driving

Detail Oriented

Diversity

Engineering

Entrepreneurship

GCP (Good Clinical Practices)

Identify Issues

Incident Response

Industry/Trade Analysis

Leadership

Mentoring

Microsoft Windows Azure

Multitasking

Needs Assessment

Negotiation Skills

Persuasion Skills

Presentation/Verbal Skills

Problem Solving Skills

Project Tracking

Relationship Management

Sales Cycle

Sales Management

Sales Strategy

Sales Support

Security Consulting

Security Information and Event Management (SIEM)

Security Infrastructure

Service Delivery

Storytelling

Technical Delivery

Technical Sales

Technical Support

Training/Teaching

Training/Teaching Materials

U.S. National Institute of Standards and Technology (NIST)

Willing to Travel

This position is key to building and maintaining strong client relations, ensuring quality customer service, contract fulfillment, and relationship-driven support. Join our team as a part-time Client Services Representative and play a vital role in making financial literacy and security attainable for everyone.

About GFI Ikigai GFI Ikigai is on a mission to combat financial illiteracy and make a positive impact on communities worldwide. Our commitment to excellence is evident in the online tools and in-house training we provide for personal and professional growth. We support multiple career paths, making financial independence accessible to all. About the Position: Client Services Representative - Part Time Join GFI Ikigai as a Client Services Representative on a part-time basis. This position is key to building and maintaining strong client relations, ensuring quality customer service, contract fulfillment, and relationship-driven support. This opportunity is perfect if you are passionate about assisting others and making a meaningful difference. Benefits <ul><li>Flexible scheduling with personalized customization</li><li>100% remote position with comprehensive online tools and training</li><li>Leadership development opportunities</li><li>Competitive compensation ($65,000 - $80,000 part-time), with room for personal advancement and earning based on goals</li></ul> Key Responsibilities <ul><li>Act as the key contact point for clients, ensuring total satisfaction in a part-time role</li><li>Provide timely, professional, and courteous support to clients and associates</li><li>Educate clients on financial topics including business, investment, insurance protection, retirement, savings, and estate planning</li><li>Assist clients in developing customized financial plans, guiding them through budgeting, debt reduction, investing, and retirement planning</li><li>Drive growth of account value through upselling and cross-selling opportunities while maintaining high levels of client satisfaction</li></ul> Role Requirements <ul><li>18 years or older and a U.S. citizen</li><li>Completion and passing of a background check</li><li>Strong verbal and written communication, with excellent customer relationship management skills</li><li>Must acquire or have a Life Producer license within the first two weeks</li><li>Familiarity with CRM systems (e.g., Salesforce) and basic reporting skills</li><li>Analytical ability to interpret account health metrics and prepare concise summaries</li><li>Experience in identifying expansion opportunities</li></ul> Preferred Qualifications <ul><li>Backgrounds in customer service, leadership, and management are preferred</li><li>Experience in education, coaching, military, or elite athletic background is valuable</li><li>Self-motivated and entrepreneurially-minded with the desire to grow and assist others</li><li>Advanced negotiation techniques or technical troubleshooting skills can be advantageous</li></ul> Join our team as a part-time Client Services Representative and play a vital role in making financial literacy and security attainable for everyone. We look forward to receiving your application and exploring how we can achieve outstanding results together!

Work From Home Security Jobs in West Hartford, CT

Resume Resources

Get noticed by top employers!

Work From Home Security Jobs in West Hartford, CT

Security Consultant - Engineering SHI International Corp

Client Services Representative - Part Time GFI-Team Ikigai

Resume Resources