Account Associate - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Training & development

As a Jake Moss State Farm Account Associate you will be responsible for sales production and servicing existing accounts. This position requires outbound calling and inbound account servicing/sales tasks. You will be required to maintain a high level of customer service that our clients have come to expect of us and be willing to work in a team style environment.  

ROLE DESCRIPTION:
As an Account Associate for Jake Moss State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.