Account Associate - State Farm Agent Team Member

Anthony Santiago - State Farm Agent
  • Scottsdale, AZ
  • Full-time
1 day ago

Job Description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of three. State Farm has always been a big part of my life, as my mom was also a State Farm agent. I started my own career as a receptionist in a State Farm office in Tampa and worked my way up, gaining valuable experience alongside some of the top-performing agents in the country before opening an agency of my own.

Staying connected to our community is important to me. I'm actively involved with the Phoenix LGBT Chamber of Commerce and the Hispanic Chamber of Commerce, which provide great opportunities to build relationships and support local businesses.

Our agency offers 14 days of paid time off, licensing reimbursement, and complimentary snacks and drinks in the office. We also offer flexibility through a hybrid work arrangement once team members are fully trained and licensed. Additionally, we're excited to offer gym memberships when the new Crunch Fitness location opens nearby.

As a newer agency, we're building a motivated, growth-focused team where everyone has the opportunity to make a meaningful impact. I'm looking for someone who is a go-getter, takes initiative, and brings an entrepreneurial mindset to their work. If you're self-motivated, excited to hit the ground running, and want to be part of growing a business where your contributions truly matter, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Anthony Santiago - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Numbers & Facts

LocationScottsdale, AZ
Job TypeFull-time

Skills

  • Business Growthunmatched
  • Business Operationsunmatched
  • Business Supportunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Diversityunmatched
  • Entrepreneurshipunmatched
  • Insuranceunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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