Account Manager - Employee Benefits

Alliant Insurance Services

Spokane, WA

JOB DETAILS
SKILLS
Accounting, Billing, Brokerage, Business Development, Certificate Issuance, Claims Processing, Comparative Analysis, Compensation and Benefits, Contract Review, Credit and Collections, Customer Retention/Renewal, Customer Support/Service, Data Quality, Employee Benefits, Federal Laws and Regulations, Financial Services, Genetics, Health Insurance, Insurance, Leadership, Legal, Marketing, Microsoft Office, Negotiation Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Proposal Writing, Reconciliation, Sales Management, State Laws and Regulations, Strategic Planning, Technical Leadership, Telephone Skills, Time Management, Worker's Compensation
LOCATION
Spokane, WA
POSTED
Today

OverviewAt Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com.ResponsibilitiesResponsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.Supports Producer in developing new business opportunities for existing clients and prospects.Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer.Analyzes and compares current exposures and develops renewal or new business specifications for marketing.Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy.Reviews and summarizes marketing results and prepares proposals.Finalizes proposals and presentations in coordination with Producer.Binds insurance coverage and prepares binders and/or delegate certificates issuance.Reviews policies for accuracy and review contracts.Prepares summaries and/or schedules of coverage for clients.Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections.Participates in the claims process as directed by management, including claim submission, follow-up and overall communication.Provides technical guidance to staff assisting with client needs or procedural issues.Notifies brokers of pertinent information related to client retention.Meets with clients as needed or directed by Producer.Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date.Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).Other duties as assigned.QualificationsEducation / ExperienceAssociate's Degree or equivalent combination of education and experienceSix (6) or more years related work experienceValid Insurance LicenseMust continue to meet Continuing Education requirements for license renewalSkillsProficient in Microsoft Office SuiteExcellent verbal and written communication skillsExcellent customer service skills, including telephone and listening skillsGood leadership, problem solving and time management skillsAbility to work within a team and to foster teamworkAlliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law. Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com. For more information on Alliant Insurance Services benefits, please visit www.alliant.com/about/careers/benefits#J-18808-Ljbffr

About the Company

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Alliant Insurance Services