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Account Management Jobs in Cincinnati, OH

Account Manager (experience required)

Gateway Logistics, Inc.

Cincinnati, OH

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Brokerage, Cargo/Freight, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Leadership, Logistics, Logistics Management, Multitasking, Negotiation Skills, Onboarding, Problem Solving Skills, Process Management, Procurement Management, Sales Management, Third-Party Logistics (3PL), Time Management
LOCATION
Cincinnati, OH
POSTED
10 days ago
Account Manager | Transportation Experience Required | 

Cincinnati, OH - Full Time

Join Gateway Logistics, Inc., an expanding Logistics Firm, 5X Cincinnati Best Places to Work Nominee, where your success is driven by measurable goals, and a leadership team with 125+ years of industry expertise.

We are looking for an Account Manager who is responsible for growing and retaining their book of business of shipper accounts by delivering reliable, cost-effective freight solutions. This role acts as the primary point of contact between the customer and internal operations, ensuring service commitments are met, opportunities for growth are identified, and long-term relationships are built on trust and consistent execution. Managing the accounts that belong to this position includes being responsible for the end-to-end management of the Carrier Process including negotiation, track & trace, and relationship development with carriers; either directly and/or with the assistance of an Operations Specialist(s). T


What We Offer
  • Competitive Base Pay (depending on education and experience)
  • Monthly Commission plus Bonus potential 
  • Full Benefits Medical Dental, Vision, Life, 401K Match
  • High-Energy Culture Collaborative team environment
  • No Non-Compete We invest in your success, not restrict your future
 
Who We’re Looking For
  • Required: 2-5 years of experience in freight brokerage, 3PL or Transportation Account Management
  • Problem-solving mindset with a bias toward fast, clear communication during service disruptions
  • Excellent communication and negotiation skills; comfortable managing multiple accounts and priorities simultaneously

What You’ll Do
  •  Serve as the day-to-day contact for assigned shipper accounts, managing the full lifecycle from onboarding through ongoing service
  • Build and maintain strong relationships with key decision-makers at customer accounts (logistics managers, procurement, operations leads)
  •  Understand customer’s needs and provide customized solutions
  • Coordinate with carrier sourcing/operations teams to secure capacity and ensure on-time pickup and deliver
  • Execute Customer Service standards and Carrier Process per company policy (i.e., customer communication, check calls, load coverage, etc.) either directly or with the assistance of an Operations Specialist(s).


Where: On-site role at 95 Glendale Milford Rd, Cincinnati, OH 45215
When: Monday-Friday 8:00am - 5:00pm.




 

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Gateway Logistics, Inc.

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