Account Manager - General Line

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Account Manager - General Line

BH Job ID: 5366

SF Job Req ID: 20953

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job title: Account Manager

Location: Remote - New York City and surrounding counties

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gases, and powders - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

Ingersoll Rand's Compression Systems and Services Customer Center is hiring a General Line Account Manager to drive equipment and service sales throughout New York City and surrounding counties. This remote, territory-based position combines supporting distributors and selling directly to industrial customers through prospecting, quoting, account development, and consultative selling.

The Account Manager will build relationships with customers and engineering firms, recommend compressed-air solutions, and identify opportunities to influence equipment specifications. Working closely with service and operations teams, this position supports customers throughout the sales cycle, including post-order coordination through delivery, installation, and startup.

Responsibilities

• Generate revenue through sales of compressed-air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment, and energy audits.
• Develop existing customer accounts and secure new, competitive business through prospecting, territory planning, customer visits, and value-based selling.
• Assess customer applications and recommend compressed-air solutions that address equipment performance, reliability, operating costs, and business needs.
• Build relationships with engineering firms and customer decision-makers to influence specifications and increase inclusion of Ingersoll Rand solutions in project bids.
• Prepare accurate quotes, proposals, and order documentation; negotiate pricing and commercial terms within company guidelines.
• Support distributors and Customer Center personnel with product, service, and selling-skills training as needed.
• Partner with service and operations teams to resolve customer issues and coordinate post-order activities through delivery, installation, and equipment startup.
• Maintain accurate CRM records, sales pipelines, forecasts, and follow-up activities while managing selling expenses and adhering to vehicle, customer-site, and Customer Center safety requirements.

Requirements

• Bachelor's degree.
• 4+ years of experience in an industrial sales business setting or successful completion of the Ingersoll Rand Sales Development Program.

Core Competencies

• New Business Development: Ability to prospect, identify opportunities, access decision-makers, and win competitive accounts.
• Consultative Selling: Ability to assess customer needs and present solutions based on operational value and customer objectives.
• Technical Aptitude: Ability to interpret technical information, perform basic equipment performance calculations, and recommend solutions with appropriate technical support.
• Customer Account Management: Ability to develop relationships, expand existing accounts, and maintain customer loyalty.
• Communication: Strong verbal, written, and presentation skills when working with customers, engineering firms, distributors, and internal teams.
• Problem Solving: Ability to evaluate customer concerns and coordinate practical solutions with service and technical resources.
• Territory Management: Ability to work independently, prioritize customer activity, and maintain disciplined pipeline management and forecasting.
• Cross-Functional Collaboration: Ability to partner with service, operations, and other internal teams to support customer requirements and successful execution.

Preferences

• Bachelor's degree in Engineering, Engineering Technology, Business, or a related field.
• Mechanical and electrical expertise.
• Knowledge of Salesforce.

Travel & Work Arrangements/Requirements

• This is a remote, territory-based position covering New York City's five boroughs and surrounding counties. Candidates must reside within and be familiar with the assigned territory.
• Regional travel to customer sites is required, with the expectation of returning home nightly.
• A company vehicle and fuel card will be provided.
• Must possess a valid driver's license for a minimum of 12 months and meet company driving eligibility requirements. Driving history review includes major or frequent violations such as DUI within the previous five years, hit-and-run, license suspension, reckless/careless driving, or multiple smaller infractions or preventable collisions within the previous three years.

Pay Range

The base salary range for this role, not including commission opportunities is $60,000 - $170,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicants will be eligible to receive commission compensation.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment - as well as for our individual well-being. Our comprehensive benefits package is designed to empower you with the tools and support needed to take charge of your health and future.

Our benefits include healthcare coverage (medical, prescription, dental, and vision), wellness programs, life insurance, a 401(k) plan with company match, paid time off, and an employee stock program, among other offerings. These benefits, combined with our pay transparency and inclusive culture, reflect our commitment to supporting you at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 80+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

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What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.