Lonestar Electric Industrial Supply is seeking an experienced and motivated Account Manager to join our team. This role is ideal for a relationship-oriented professional who thrives in a fast-paced environment and takes ownership of customer success. The Account Manager is responsible for managing key accounts, developing new business opportunities, and delivering exceptional service and solutions to clients. While this role is not traditionally titled as a sales position, it requires a sales-minded approach to drive business growth and customer retention.
Responsibilities:
Manage and grow an assigned portfolio of industrial accounts to support company growth targets.
Develop new business opportunities by identifying and pursuing prospective customers.
Establish and maintain strong, long-lasting client relationships through exceptional service and regular communication.
Understand client needs and recommend appropriate products, solutions, and services.
Collaborate with internal departments including purchasing, operations, and credit to deliver a seamless customer experience.
Prepare and present quotes, coordinate pricing, and support contract execution.
Maintain accurate account records, pipeline updates, and customer interactions in the CRM system.
Stay up to date with market trends, product developments, and competitor offerings.
Represent Lonestar Electric Industrial Supply in a professional manner at industry events, trade shows, and client meetings.
Perform other duties as assigned by leadership.
Requirements:
5+ years of experience in account management, customer service, or industrial sales, preferably in the electrical distribution industry.
Strong knowledge of industrial and electrical supply products.
Excellent communication, relationship-building, and problem-solving skills.
Self-motivated with the ability to work independently and manage multiple priorities.
Proficiency in Microsoft Office Suite and CRM systems.
Ability to build rapport and earn customer trust through reliable support and proactive engagement.
Bachelor's degree in business, sales, or a related field is preferred but not required.
Physical Requirements:
Ability to travel to customer sites and attend industry events as needed.
May be required to lift up to 25 lbs.
Must be able to remain in a stationary position for extended periods.
Regularly operates a computer and other office equipment.
Benefits:
Medical, dental, life, and vision insurance
401(k) Retirement Plan with company match
Paid Time Off
Specified Holiday Pay
Disclaimer: This job description outlines the general responsibilities and requirements for the position. Additional duties may be assigned as needed to meet business objectives. At Lonestar Electric Industrial Supply, we MAKE IT HAPPEN by delivering outstanding service and innovative solutions to our industrial customers.