Account Manager IV, V

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Account Manager (level IV or V). This position will be located in Taipei, Taiwan.

This position will close on 11/01/2026.

Summary:

A Sales Manager is responsible for driving sales activities with a proven track record of sales performance and success. Sales Managers are expected to utilize their knowledge to identify, hunt, and qualify leads to uncover new sales opportunities that will lead to new product introductions, qualifications, and POR wins and build lasting relationships with clients.

Responsibilities:

Account Manager IV:

• Assist with maintaining current business and identifying general new business opportunities with assistance from leadership.
• Participate in the development of customer account plans, including gathering data on customer needs, market trends, and competitor activity.
• Respond to customer inquiries in a timely and professional manner.
• Support on-site visits and virtual meetings; take notes and track follow-up items.
• Input and maintain sales forecasts and data in CRM and forecasting systems.
• Attend internal cross-functional meetings to support customer-related discussions.
• Observe and learn to handle technical questions by working closely with application engineers or technical service staff.
• Maintain awareness of customer news and industry developments; flag key items to the team.
• Manage day-to-day interactions with assigned customers, including regular face-to-face and virtual meetings.
• Identify potential growth opportunities at existing accounts and support the onboarding of new projects or products.
• Develop and execute basic account strategies to achieve revenue and profitability targets.
• Coordinate internally to align commercial, supply chain, and technical support for customer needs.
• Address common customer questions on product availability, lead times, and basic technical specifications.
• Maintain accurate forecasts and sales pipeline using CRM tools.
• Track customer satisfaction metrics and initiate corrective actions when needed.
• Stay informed on customer organizational changes and industry news; share updates internally.
• Serve as the primary customer contact, with frequent on-site and virtual engagement across multiple levels of the customer''s organization.
• Build comprehensive account plans, including short- and mid-term growth strategies tied to customer roadmaps and industry trends.
• Lead internal cross-functional coordination to ensure smooth project execution, including R&D, supply chain, quality, and manufacturing functions.
• Identify new project opportunities, define business cases, and coordinate with Business Units to support go/no-go decisions.
• Provide first-level technical support, identifying and escalating product or process concerns in coordination with technical experts.
• Monitor competitive activity and provide customer feedback to help shape internal strategy.
• Maintain robust sales forecasting, revenue tracking, and expense reporting.
• Manage key accounts with multiple stakeholders and locations, ensuring alignment across business functions and customer expectations.
• Develop long-term account strategies with a focus on product growth, new technology alignment, and shared success metrics.
• Lead internal responses to customer issues, ensuring appropriate resource allocation and follow-up on actions.
• Engage in detailed discussions with customers regarding technical needs, performance specifications, and product lifecycle expectations.
• Collaborate closely with technical teams to translate customer requirements into potential development or application work.
• Track and interpret customer financial performance, product demand, and broader market dynamics.
• Guide and mentor junior account managers on best practices and customer relationship management.
• Maintain accountability for sales forecasting accuracy, pricing compliance, and margin management.

Account Manager V:

• Same duties as Account Manager IV.

• Additional Duties as Account Manager V:

• Lead the management of top-tier accounts, often involving multiple business units, global sites, or strategic partnerships.

• Build and maintain multi-year growth plans that integrate customer technology roadmaps with internal development capabilities.

• Collaborate across all business functions (technical, supply chain, legal, finance) to ensure long-term account health.

• Coordinate internal response teams for complex customer initiatives, product changes, or supply issues.

• Monitor and analyze key market signals, product transitions, and potential risks, providing data-driven input to internal stakeholders.

• Lead discussions with customers around long-term agreements, pricing strategy, and supply chain continuity.

• Provide strong customer advocacy while balancing internal resource constraints and strategic direction.

• Help coach other Account Managers and share best practices across the organization.

Education & Credentials:

• Account Manager IV:

• Associate's degree in business, applied science, or related field and 8+ years related experience or

• Bachelor''s degree in business, engineering, chemistry, or related field and 6+ years related experience or

• Master's degree in business, engineering, chemistry, or related field and 4+ years related experience or

• An equivalent combination of education and experience.

• Account Manager V:

• Associate's degree in business, applied science, or related field and 8+ years related experience or

• Bachelor''s degree in business, engineering, chemistry, or related field and 6+ years related experience or

• Master's degree in business, engineering, chemistry, or related field and 4+ years related experience or

• An equivalent combination of education and experience.

Benefits

At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:

• Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance

• Paid leave, including community service leave, wellness breaks, and other special leave

• Employee stock ownership, 401k, and bonus plans

• Educational assistance & employee assistance program

Equal Employment Opportunity - M/F/Disability/Veterans