We believe the best client relationships are built to last. If you're someone who thrives on variety (our clients span everything from manufacturing to distilling bourbon to education), loves learning about new technologies, and wants to build your career alongside a company that's growing and evolving, we'd love to talk.You'll get a front‑row seat to how diverse mid‑sized businesses operate, while helping shape both their success and ours. We're building something special here, and we're looking for someone who wants to be part of that story.What You'll DoAs an Account Manager, you'll be the face of the relationship for your assigned clients. Your job is to understand their business, stay connected, and spot opportunities where we can help — whether that's supporting growth, reducing risk, or solving pain points.You don't need to know how to design a network or migrate a server — you'll be paired with smart technical teammates who can help with that. You just need to be curious, proactive, organized, and great with people.Day‑to‑Day ResponsibilitiesBuild and maintain strong relationships with clientsLearn about their goals, industry, and operationsSpot opportunities for additional support or services, and bring in technical experts as neededLead regular check‑ins and schedule QBRsKeep client info up to date in our CRM (notes, contacts, opportunities)Collaborate with our technical team to ensure smooth service and happy clientsWhat You Bring3+ years in account management, client success, or B2B relationship rolesExperience working with SMBs (any industry — IT, marketing, consulting, etc.)Strong communication and listening skillsBusiness acumen — able to connect client goals and challenges with relevant service opportunitiesOrganized, dependable, and proactive with follow‑upComfortable using CRM and productivity tools (Microsoft 365, HubSpot, ConnectWise, etc.)Bonus: familiarity with IT, MSPs, or professional servicesWhat Success Looks LikeClients know you, trust you, and call you when they need somethingYou're consistently uncovering ways we can helpYour accounts grow, renew, and refer othersInternal teams love working with you because you keep things movingCompensation & PerksCompetitive base salary + uncapped commissionHealth, dental, vision, and life insurance401(k) with company matchPaid time off and holidaysTraining and career development supportGreat team culture where people are known, heard, and appreciated#J-18808-Ljbffr