Field Based Role - Pittburgh metro area & central PA, northern WV
The Account Manager is responsible for driving new business growth and expanding relationships with existing customers within the New Mexico and West Texas territory. This role partners closely with internal teams and regional leadership to ensure customers receive the right product solutions, training, and support while achieving territory sales goals.
Responsibilities:
Conduct regular sales calls to current and prospective customers within the assigned territory
Grow sales of Phonak products by developing new accounts and expanding existing relationships
Promote and demonstrate new hearing technology and solutions
Provide training on product fitting, fine-tuning, and software usage
Partner with Regional Directors, Key Account Managers, trainers, and inside sales teams to support customer success
Conduct needs assessments and recommend appropriate product solutions for customer clinics
Negotiate pricing and support marketing strategies that drive customer business growth
Support onboarding and training of new accounts
Maintain accurate documentation of customer activity within Salesforce
Manage expense reporting through Concur and ensure compliance with internal policies
Represent Phonak at regional and national meetings as required
More about you:
Bachelor's degree required
Master's degree or AuD preferred
Knowledge of hearing instrument technology and industry practices
Previous experience assisting patients independently preferred
Strong relationship-building and customer engagement skills
Experience with CRM systems and Microsoft Office tools
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Dont meet all the criteria? If you're willing to go all in and learn wed love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@sonova.com Sonova Human Resources
What we offer:
Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care AccountsTeleHealth options
401k plan with company match*
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
STD LTD Buy-ups available
Accident/Hospital Indemnity coverage
Legal/ID Theft Assistance
PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
Paid parental bonding leave
Employee Assistance Program
Robust Internal Career Growth opportunities
Tuition reimbursement
Hearing aid discount for employees and family
Internal social recognition platform
This roles pay range is between: $90K to $110K. This role is also commission eligible.