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Account Management Jobs in Pilsen, IL

Account Manager - State Farm Agent Team Member

Elvia Solis - State Farm Agent

Pilsen, IL

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JOB DETAILS
SKILLS
Career Development, Claims Processing, Communication Skills, Community and Social Services, Computer Skills, Cross-Selling, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Diversity, Documentation, English Language, Exceeded Sales Goal, Farm Management, Insurance, Insurance Sales, Licensing, Multilingual, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Sales, Sales Management, Sales Prospecting, Service Delivery, Spanish Language, Team Player, Training/Teaching, Up-Selling, Writing Skills
LOCATION
Pilsen, IL
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Job Posting: Bilingual Sales and Service Representative


Location: Elvia Solis State Farm Agency, [Chicago, IL]
Position: Full-Time
Salary: Competitive base salary plus commissions and bonuses


About Us:


At Elvia Solis State Farm, we pride ourselves on delivering exceptional service and building lasting relationships with our clients. We are a dynamic, customer-focused insurance agency that values integrity, dedication, and teamwork. Our goal is to provide tailored insurance solutions and outstanding customer service to our diverse community.


Job Description:


Are you a motivated individual with a passion for helping others and fluency in both English and Spanish? Elvia Solis State Farm is seeking a bilingual Sales and Service Representative to join our team. In this role, you will be responsible for assisting clients with their insurance needs, providing top-notch customer service, and contributing to the growth of our agency.


Key Responsibilities:


  • Customer Service: Respond to client inquiries via phone, email, and in-person with professionalism and efficiency. Provide information about insurance products and services.
  • Sales: Identify and pursue sales opportunities, including cross-selling and upselling insurance products. Meet or exceed sales goals and objectives.
  • Policy Management: Assist clients with policy changes, renewals, and claims processing. Ensure accuracy and completeness in all transactions.
  • Client Education: Educate clients about their insurance options, coverage, and benefits. Help them make informed decisions based on their needs.
  • Documentation: Maintain accurate records of client interactions and transactions. Update client information and policy details as needed.
  • Team Collaboration: Work closely with other team members to ensure a seamless client experience. Participate in team meetings and training sessions.
Qualifications:


  • Bilingual Proficiency: Fluency in both English and Spanish is required.
  • Customer Service Experience: Previous experience in a customer service or sales role is preferred.
  • Communication Skills: Excellent verbal and written communication skills in both languages.
  • Detail-Oriented: Strong attention to detail and organizational skills.
  • Problem-Solving: Ability to handle inquiries and resolve issues effectively.
  • Tech Savvy: Proficiency with computers and common office software. Experience with CRM systems is a plus.
  • Licensing: Must obtain and maintain the necessary insurance licenses (training provided if needed).
Why Join Us?


  • Supportive Environment: Work in a positive and collaborative atmosphere with opportunities for professional growth.
  • Career Development: Receive ongoing training and development to advance your career in the insurance industry.
How to Apply:


If you’re ready to make a difference and grow with Elvia Solis State Farm, please submit your resume and a cover letter detailing your relevant experience and why you’re the perfect fit for this role. Applications can be sent to [email address] or submitted through our online application portal at [website].


Elvia Solis State Farm is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Join us and be a part of a team dedicated to providing exceptional service and building lasting relationships with our clients. We look forward to hearing from you!


 

About the Company

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Elvia Solis - State Farm Agent

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