Account Manager - Surety (Central)

Lockton Inc

Kansas City, MO

JOB DETAILS
SKILLS
Accounting, Accounts Payable, Billing, Bond Market, Customer Support/Service, Data Management, Documentation, Problem Solving Skills, Sales Management
LOCATION
Kansas City, MO
POSTED
8 days ago
  • The Surety Specialist provides the highest level of customer service in servicing, supporting, and coordinating Client's accounts.
  • Services designated book of business as relating to providing bonds and services for our clients
  • Responds to Client's inquiries, maintains documentation of communications, existing issues, and issue resolution.
  • Supports implementation of new bonds, collecting needed documentation, and reviewing obligation details with Client and Surety
  • Responds to Client's inquiries, maintains documentation of communications, existing issues, and issue resolution.
  • Process New and Renewal Billings along with AP and or RP billings accurately, as Needed
  • Protect the confidentiality of information learned by performing the duties of the position
  • Processes needed documentation throughout the life of the bond
  • Informs Client of any and all changes that may affect surety premiums
  • Inputs Client information into data management system, ensuring accuracy and completeness
  • Creates and sends compliance communications as needed
  • Delegate invoicing to appropriate associate
  • Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies
  • Communicates in a positive manner to contribute to a cohesive, pleasant work environment
  • Assists other associates as needed
  • Performs other responsibilities and duties as needed

About the Company

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Lockton Inc