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Account Manager Jobs in Winston Salem, NC

Account Manager

DP Professionals
  • Winston Salem, NC
  • Instant Apply
30+ days ago

Job Description

DPP is seeking an Account Manager for an opportunity with our client in Winston Salem, NC.
 
Position Summary:
  • The Account Manager plays a pivotal role in our sales department, responsible for nurturing and expanding relationships with our valued clients.
  • This role involves managing a portfolio of accounts, understanding client needs, and proactively promoting our products and services.
  • The ideal candidate will possess strong interpersonal and client relations skills, a deep understanding of our offerings, and a commitment to delivering exceptional client satisfaction.
Responsibilities:
Client Relationship Management:
  • Develop and maintain strong, long-term relationships with assigned clients.
  • Serve as the primary point of contact for client inquiries, requests, and escalations.
  • Regularly engage with clients to assess their needs, provide support, and identify opportunities for growth.
  • Ensure clients receive a high level of service and support to enhance their overall experience.
Inside Sales:
  • Identify potential sales opportunities during customer interactions.
  • Promote and upsell products and services to existing clients.
  • Generate and maintain leads through outbound calls and emails.
  • Utilize a consultative sales approach to understand client needs and recommend tailored solutions.
  • Follow-up on quotations and client interactions to ensure customer satisfaction and improve close rate.
Client Communication:
  • Maintain open and transparent communication with clients to keep them informed of product updates, promotions, and relevant information.
  • Address client questions, concerns, and issues promptly and professionally.
  • Ensure clients are aware of the value they receive from our products and services.
Documentation and Reporting:
  • Maintain accurate records of client interactions, sales activities, and account information.
  • Prepare regular reports on account performance and sales progress.
  • Collaborate with the sales team to share insights and strategies for account management.
Market Knowledge:
  • Stay informed about industry trends, competitors, and market developments.
  • Utilize market knowledge to provide clients with insights and recommendations for their business.
Required Qualifications:
  • Bachelor's degree in a related field; relevant professional certifications are a plus.
  • A minimum of five years of experience in sales or business development, with a proven track record of success.
  • Project management experience.
  • Production and/or manufacturing experience.
  • Must have experience in the tobacco industry.
  • Proficiency in using CRM and other relevant software tools.
  • Strong interpersonal and negotiation skills.
  • Commitment to maintaining a professional and positive demeanor.
  • Willingness to travel as needed to meet with clients and attend industry events.
  • A strong dedication to understanding and exceeding client expectations.
  • Exceptional verbal and written communication skills, with the ability to convey information persuasively and professionally.
  • Strong analytical and problem-solving skills to address client needs and resolve issues effectively.
  • Excellent time management and organizational abilities to manage multiple client accounts.
  • A deep understanding of the company's products and services to offer expert guidance and recommendations to clients.
  • Ability to work collaboratively with cross-functional teams and contribute positively to team dynamics.
  • Ability to thrive in a dynamic and fast-paced environment, adjusting to changing priorities and tasks.
Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.
 
Interested? Learn more:
Click the apply button to learn more about this position (#26-01124).
 DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D

Numbers & Facts

LocationWinston Salem, NC

Skills

  • Analysis Skillsunmatched
  • Business Developmentunmatched
  • Communication Skillsunmatched
  • Consultative Salesunmatched
  • Cross-Functionalunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Establish Prioritiesunmatched
  • Industry/Trade Analysisunmatched
  • Inside Salesunmatched
  • Interpersonal Skillsunmatched
  • Lead Generationunmatched
  • Management Strategyunmatched
  • Manufacturingunmatched
  • Needs Assessmentunmatched
  • Negotiation Skillsunmatched
  • Organizational Skillsunmatched
  • Performance Analysisunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Managementunmatched
  • Promotional Programsunmatched
  • Record Keepingunmatched
  • Reporting Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Sales Managementunmatched
  • Sales Prospectingunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Up-Sellingunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

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