Job Description
Description
The Account Representative is responsible for 'inside' sales and growth of Tyler software products and services within the existing client base. The Account Representative is considered the first level in the job family and is expected to develop and grow in the position to successfully meet or exceed a sales quota.
Responsibilities
- Conduct, manage, and document outbound and inbound sales calls and customer inquiries.
- Develops and maintains knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to existing clients.
- Successfully builds relationships with existing clients to sell products and services
- Contacts clients to determine needs and interest in purchasing additional products and services.
- Explains capabilities, answers questions, and researches issues in support of selling additional products and services.
- Follows up on leads from internal employees to investigate client issues, questions, etc.
- Manages sales cycles from lead generation to close of sale.
- Travels to trade shows and/or client sites as needed.
- Assists with preparation of RFP responses.
- Meets a pre-set annual sales quota.
- Performs other duties as assigned.
- The representative will maintain accurate records in CRM software, follow up with prospects, and collaborate with the sales and marketing teams to develop effective sales strategies.
Qualifications
- Bachelor's degree preferred.
- Previous sales experience in the software industry a plus.
- Must possess a competitive drive and results-oriented approach.
- Exceptional written and verbal communication skills.
- Excellent presentation skills. Previous public speaking experience a plus.
- Must be a self-starter in addition to a team player.
- Requires a proactive approach to problem solving.
- Driven by a results-oriented mindset.
- Ability to establish and maintain effective working relationships with clients and employees required.
- Must possess general computer (PC) literacy and proficiency with MS Office products.
- Must possess a valid driver's license.
Numbers & Facts
| Location | Plano, TX |
| Industry | Accounting and Auditing Services |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1966 |
About Company
Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.
We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.
Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:
State & Local Government Solutions
Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.
Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:
State & Local Government Solutions
- ERP | Financial
- Courts & Justice
- Appraisal & Tax
- Records & Documents
- Planning, Permitting & Licensing
- Public Safety
- Student Management
- Financial
Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
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