Account Representative - State Farm Agent Team Member

Randy Wagner - State Farm Agent
  • Cincinnati, OH
  • Full-time
13 days ago

Job Description

Benefits:
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2005 and currently lead a team of six. Before becoming a State Farm agent, I worked in factory automation and industrial sales before deciding to pursue the opportunity to own my own business. I'm an Ohio State graduate, and insurance truly runs in the family - my wife is an independent insurance agent, and our son works alongside her.

We believe in creating a workplace where people enjoy coming to work and feel supported. Our agency has a fun, family-oriented atmosphere, and I believe in giving my team the freedom to succeed without micromanaging.

Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while providing opportunities for long-term success.

I'm looking for someone who is competitive, outgoing, and motivated to succeed. If you have a can-do attitude, enjoy learning, and are driven by the opportunity to grow your career and maximize your earning potential, we'd love to have you on our team.

ROLE DESCRIPTION:
As an Account Representative for Randy Wagner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Numbers & Facts

LocationCincinnati, OH
Job TypeFull-time

Skills

  • Billingunmatched
  • Business Operationsunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Support/Serviceunmatched
  • Field Salesunmatched
  • Health Insuranceunmatched
  • Inside Salesunmatched
  • Insuranceunmatched
  • Lead Generationunmatched
  • Manufacturing Automationunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operationsunmatched
  • Presentation/Verbal Skillsunmatched
  • Reimbursementunmatched
  • Retail Salesunmatched
  • Salesunmatched
  • Team Lead/Managerunmatched
  • Telemarketingunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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