Account Specialist, Leasing Operations

Account Specialist, Leasing Operations

Location: Woburn, MA

Onsite Flexibility: Hybrid (in office Tuesday Thursday)

Contract Details

• Position Type: Contract
• Contract Duration: 6 months (with possibility of extension)
• Pay Rate: $20.00 $30.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

We are seeking an Account Specialist to assist the Leasing Operations organization. The Leasing Operations team focuses on all leasing aspects of assets. The organization is comprised of account-specific teams that manage the full life cycle of customers' applications. Day to day you will focus on adhering to department protocols and procedures to ensure consistent and repeatable processes, methodologies and tool sets are utilized to improve the Leasing Operations team's efficiency and data quality. As an Account Specialist, you will partner cross-functionally to provide customers with a positive experience, from application creation to project closeout.

Key Responsibilities

• Provide leasing and real estate services support with various tasks, including purchase order requests, installation document review, and contract data entry.
• Provide account-specific support to the Real Estate Services team by processing customer deliverables and completing milestones within customer databases while also completing all green sheet and Telecommunication system lease management tool ("LMT") deliverables for the Telecommunication services account that produce services revenue.
• Work directly with internal and external customers to resolve installation document discrepancies.
• Provide support to Associate Project Managers by creating and managing customer maintenance projects. Provide support through the closeout process and work to provide the customer with installation data that results in revenue generation of a site inspection fee.
• Assemble and deliver/upload customer documents, including purchase order requests, lease packages, and other project-level deliverables. Coordinate document and data uploads into internal and external systems.
• Input project-related administrative items such as one-time fee requirements, special project coding, and jurisdictional requirements, into the collocation project tracking system upon application receipt through on-air access ("OAA").

Required Skills

• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
• Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

Preferred Skills

• Office environment experience preferred.
• Telecommunications industry experience preferred.
• Project management experience, with a focus on data integrity and process improvement, preferred.
• Experience interpreting legal documents, including real estate leases and contracts preferred.
• Salesforce and Siterra experience are a plus as they use these tools.

Education Requirements

• Bachelor's degree or equivalent work experience required.

Required Experience

• Between 1 2 years of previous work or internship experience required.

Important Notes

• This is not a finance position; finance backgrounds are not being sought.
• Role is approximately 50/50 data entry and internal customer service.
• Lease management in this context is a data entry function not managing leases in a legal or financial capacity.
• Industry experience is not required; position is entry level and open to any background, including recent graduates with internship experience.
• Interview process: 1 round.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a global Real Estate Investment Trust (REIT) specializing in wireless and broadcast communications infrastructure, with a presence spanning more than 180,000 communication sites worldwide including nearly 41,000 properties in the U.S. and approximately 139,000 properties internationally. The organization also operates data centers located across the U.S. and leases space on wireless and broadcast towers as well as in data centers, making it one of the largest communications infrastructure landlords globally. Teams at this client include professionals in leasing operations, real estate services, administrative support, and database development roles.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-07079