Accounts Receivable Specialist
Employment Type: Part-Time | Temporary-to-Permanent with potential for Full-Time
Schedule: Part-time hours, schedule to be determined
Reports To: Customer Service Supervisor
We are seeking a dependable and detail-oriented Accounts Receivable Specialist to join our client in Greensboro. This position will primarily support accounts receivable functions, including maintaining customer accounts, researching payment discrepancies, following up on outstanding balances, and assisting with reconciliations.
The individual will also cross-train in customer service to assist with customer account questions and provide backup support as needed. The ideal candidate will have previous accounts receivable or general accounting experience, strong Microsoft Excel skills, and excellent attention to detail.
This position will begin as a part-time temporary assignment with the potential to transition into a permanent, full-time opportunity based on performance and business needs.
Key Responsibilities
- Maintain and update customer accounts and account information
- Review outstanding balances and follow up on past-due accounts
- Research and resolve payment discrepancies
- Respond to customer questions regarding invoices, payments, and account balances
- Assist with accounts receivable reconciliations and reporting
- Maintain accurate records within Microsoft Dynamics 365 Business Central
- Perform data entry and general office/administrative duties
- Cross-train on customer service procedures and daily operations
- Work with the Customer Service Supervisor to resolve account-related customer issues
- Provide backup support to the customer service team and Accounting Manager as needed
- Maintain accurate and organized documentation
Qualifications
- Previous accounts receivable, billing, collections, or general accounting experience preferred
- Proficiency in Microsoft Excel and general computer applications
- Experience with Microsoft Dynamics 365 Business Central is a plus, but not required
- Strong data entry and numerical accuracy
- Excellent attention to detail and organizational skills
- Strong professional communication and customer service skills
- Ability to manage multiple priorities and work independently
- Willingness to cross-train and assist other areas of the team as needed
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