Admin Assistant (Claims)

Pay Range: $23.25hr - $28.25hr

Job Overview:

The candidate will provide administrative and operational support to the claims management team. Essential duties include handling claim-related documentation, financial record keeping, data entry, running reports, managing department communications, and assisting with general department operations. Strong organizational and communication skills are essential, along with proficiency in Microsoft Office.

• Provides administrative support to a department or individual, including word processing, filing, answering phones, receiving and directing visitors, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies, and sorting or distributing mail.
• Works on special projects as assigned.
• Provides administrative and operational support to claims management, including assisting with claim-related documentation, records, correspondence, data entry and tracking, running reports, responding to department-level voicemails, opening claims in the claim system, requesting checks, and supporting the department senior manager.
• Ensures all required recovery claim documents are in the claim file, including damage reports, police reports when applicable, ISO reports, and bankruptcy checks.

Day to Day:

Provides day-to-day administrative support for claims management and helps keep claim documentation, records, correspondence, and administrative processes organized and moving efficiently.

Top Qualities:

• Exceptional organization and attention to detail.
• Strong verbal and written communication skills and customer-service skills.
• Proficiency with Microsoft Office and the ability to learn systems quickly while managing multiple priorities.

Education:

• High school diploma or equivalent required; additional college coursework or administrative and business-related education is a plus.
• Relevant administrative experience is highly valued.