Admin Assistant

Summary:

• Location: Las Vegas, NV
• Duration: 2 Months

Responsibilities:

• Process department, Virtual Office, and Registered Agent mail.
• Handle Services of Process (SOPs).
• Answer phone calls and requests for company account maintenance.
• Manage inbound/outbound correspondence and data entry.
• Perform miscellaneous administrative tasks as assigned.
• Ensure superior customer service is provided at all times.
• Escalate calls and support tickets as needed to other teams or departments.
• Communicate with clients and colleagues in a professional and courteous manner.
• Retrieve, sort, distribute, log, and forward correspondence.
• Process mail and packages efficiently.
• Maintain consistent attendance and punctuality.
• Maintain a professional demeanor and appearance.
• Assist with receiving and handling of service of process.
• Deliver and handle filings with jurisdictional offices (varies by office location).

Requirements:

• Minimum of high school diploma or 2 years equivalent experience in customer service.
• Exceptional phone/email etiquette and professional demeanor.
• Effective verbal and written communication skills.
• Strong analytical, critical thinking, and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and in a team environment.
• Self-directed and able to work efficiently with minimal supervision.
• Ability to multitask and handle multiple time-sensitive projects.
• Computer literate with intermediate-level skills in MS Office applications.

Preferred Skills:

• Knowledge of general corporate procedures or willingness to learn.
• Ability to work in a fast-paced, high-energy environment.
• Proactive in helping others and sharing knowledge.
• Commitment to personal growth and learning.
• Flexibility and willingness to perform above and beyond expectations.

Physical Demands:

• Regularly required to stand, walk, use hands to finger, handle or feel objects, type and use mouse.
• Reach with hands and arms, and talk and/or hear.
• Required to sit for extended periods of time.