Administration Receptionist

ADMINISTRATION RECEPTIONIST / HUMAN RESOURCES

JOB TITLE: Administration Receptionist

REPORTS TO: Assistant Superintendent for Human Resources & Communications

DEPARTMENT/CAMPUS: Human Resources

PRIMARY PURPOSE: Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the central administration office.

QUALIFICATIONS:

Education/Certification

• High School Diploma or GED

Special Knowledge/Skills

• Ability to operate multi-line phone system
• Effective public relations, organization, communication, and people skills
• Ability to speak, read, and understand English
• Ability to read and comprehend instructions
• Ability to effectively present information in one-on-one situations
• Ability to use software to develop spreadsheets, and do word processing
• Ability to effectively present information in one-on-one situations

Experience

• Two years clerical experience preferred

MAJOR RESPONSIBILITIES & DUTIES:

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Greet visitors (e.g., public, parents, students, substitutes, vendors) respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security.
• Maintain visitor log and issue visitor passes.
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
• Receive, sort, and distribute incoming district mail, and post outgoing mail.
• Receive deliveries and disseminate materials and information to the appropriate parties.
• Assist parents and campus staff to process residency forms for student enrollment in accordance with district policy and procedures and assist with limited open enrollment as needed.
• Prepare correspondence, forms, reports, and manuals for the department.
• Process criminal history background checks for volunteers and chaperones and maintain a database of cleared applicants.
• Compile, maintain, and file all reports, and other documents as required.
• Display tolerance necessary for accepting supervision for and criticism of job performance.
• Work in harmony with supervisory, faculty, and peer personnel.
• Use professional information discreetly and judiciously.
• Support and follow administrative and Board policy.
• Represent the school system to the community in a positive, professional way.
• Maintain a sincere, friendly attitude toward patrons.
• Perform other duties as assigned.

SUPERIVSORY RESPOONSBILITIES:

• None

MENTAL DEMANDS/PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals; multi-line phone system

Posture: Continuous sitting

Motion: Repetitive hand motions including reaching. Frequent keyboarding and use of mouse.

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: Reception desk in the administrative/central office

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.