Sign upLog in
Administrative Support Jobs in Albuquerque, NM

Administrative Assistant 2

University of New Mexico

Albuquerque, NM

Apply
JOB DETAILS
SALARY
$17.39–$22.07 Per Hour
SKILLS
Administrative Skills, Athletics, Background Investigation, Collective Bargaining, Communication Skills, Customer Relations, Customer Support/Service, Educational Administration, Event Management, Fellowship, High School Diploma, Interpersonal Skills, Labor Unions, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, NCAA Regulations, Operations Management, Presentation/Verbal Skills, Scholarship, Student Services, Team Player, Telephone Skills, Travel Planning, Voice Mail, Web Hosting, Web Programming, Writing Skills
LOCATION
Albuquerque, NM
POSTED
5 days ago
Admin Assistant 2

Requisition ID
req36353

Working Title
Administrative Assistant 2

Position Grade
07

Position Summary

Graduate Studies serves as the central academic administrative unit for graduate education at the University of New Mexico. We partner with academic departments and administrative units across campus to promote the quality of graduate programs, enhance student success, and ensure broad access to graduate education. We provide comprehensive student support services, including information on scholarships and fellowships, as well as program support for graduate programs university wide.

The successful candidate will have strong interpersonal and communication skills, and work experience reflecting a substantial history of successful customer service-related administrative employment. Those with demonstrated proficiency in MS Office applications, particularly Word and Excel, are strongly encouraged to apply. Experience providing event and/or travel planning services to professionals will be a definite plus. The ability to communicate and interact with a diverse cross-section of individuals calmly and professionally and articulate ideas in a clear and understandable manner is critical. The successful candidate will work closely with other staff supporting graduate students and be responsible for managing daily receptionist duties.

Key Responsibilities
  • Serve as the first point of contact for students, faculty, staff, and external visitors; provide professional and courteous customer service and direct inquiries to appropriate personnel
  • Manage incoming phone calls, voicemail, and departmental email accounts, responding to general inquiries related to admissions, advisement, scholarships and fellowships, level restrictions, and forms
  • Perform daily receptionist duties, ensuring efficient front office operations
  • Create, compose, and edit written communications in a clear, professional, and courteous manner
  • Collaborate with Graduate Studies staff to support services for graduate students and program operations
Work Environment

This position requires the ability to communicate clearly and interact with a diverse cross-section of individuals in a calm, professional, and respectful manner. The successful candidate will be a collaborative team member committed to supporting graduate student success and maintaining high standards of service.

See the Position Description for additional information.

Conditions of Employment
  • If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.
  • All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
Minimum Qualifications

High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications
  • Possess knowledge of the UNM campus, graduate programs, andwebsites.
  • Strong written and verbal communication skills. The abilityto operate effectively with a team.
  • Intermediate skill level with using the Microsoft OfficeSuite, including Excel, Word, and Outlook. Working knowledge of using Zoom or a similar meeting hosting platform.
  • Be dependable, professional, and can promote graduatestudent success.
  • Be customer-focused and committed to delivering a positivecustomer experience.
  • Knowledge working with OnBase.


Additional Requirements

Campus
Main - Albuquerque, NM

Department
Graduate Studies GS (457A)

Employment Type
Staff

Staff Type
Regular - Full-Time

Term End Date

Status
Non-Exempt

Pay
Hourly: $17.39 - $22.07

Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required
Yes

For Best Consideration Date
5/1/2026

Eligible for Remote Work
No

Eligible for Remote Work Statement

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please submit a Cover Letter, Resume/UNMJobs application and a list of at least 3 professional references.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit Refer to for a definition of Regular Staff.

About the Company

U

University of New Mexico

Why work at UNM?


For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.


Positions


UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Education
FOUNDED
1889
WEBSITE
http://www.unm.edu/

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Development Associate JobsSecretary Jobs