Administrative Assistant 3

Job Summary (Administrative Assistant 3):

- Perform complex administrative tasks for the Accounts Receivable Unit within the Office of Accounts Receivable and Collections (OARC)
- Conduct research and handle special projects as assigned
- Prepare operational reports and assist in writing and revising office procedures and forms
- Coordinate administrative assignments between different organizational units
- Interpret and communicate relevant policies, rules, and regulations to internal and external parties
- Respond to telephone, email, and in-person inquiries professionally and accurately
- Review and update client data in automated systems to ensure accuracy
- Review, process, and route demand letters and correspondence to appropriate OARC staff
- Import documents into OnBase and research client data on DES mainframe systems
- Receive, sort, and distribute incoming mail, including date-stamping appeal documents
- Review, input, and forward appeal information in a timely manner
- Collate and prepare data for civil actions and garnishments
- Support a hybrid work schedule (2-3 days in office per week)
- Must be local, able to attend in-person interviews, and start within 2 weeks of offer
- Background checks and identification verification required via HireRight