Administrative Skills, Business Administration, Career Counseling, Communication Skills, Customer Support/Service, Data Administration, Data Analysis, Data Collection, Data Entry, Data Management, Detail Oriented, File Maintenance, Interpersonal Skills, Leadership, Microsoft Office, Multitasking, Organizational Skills, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Property Title, Real Estate, Records Management, Regulatory Compliance, Research Skills, Time Management, Writing Skills
Overview
The mission of the City of Boston Assessing Department is to accurately collect data, assess property at its full and fair cash value, and provide prompt and courteous service to the public. The Assessing Department is a leader in municipal valuation and seeks to maintain that status by attracting talented and experienced professionals to our core staff.
Under the direction of the Tax Data Administration Director or other assigned supervisor, the City of Boston seeks an Administrative Assistant to provide a high degree of customer service to the public, perform clerical, information, data management, and other office functions requiring a high degree of judgment and adherence to specific regulations and procedures
Responsibilities
- Provide prompt, professional, and courteous assistance to the public.
- Perform property title data entry in the Department's Real Estate Title system.
- Review recorded property deed information for property ownership entry and/or update.
- Respond to constituent inquiries in person, by telephone, and in writing.
- Provide property ownership and other real estate information to constituents, assessing staff, and other departments.
- Receive, organize, and maintain data files and other information sources.
- Assist leadership in information gathering, report preparation, research, and resolution of Tax Title issues.
- Perform related duties as required.
Minimum Entrance Qualifications
- Two years of professional experience in office administration, business administration, or business management, including records management, preferred.
- Thorough and extensive knowledge of laws and procedures pertaining to property ownership, the functions of the Registry of Deeds, and of assessing procedures and practices preferred.
- Appropriate educational substitutions may be accepted for this experience.
- Clerical and data entry experience required.
- Accuracy and attention to detail.
- Strong interpersonal, organizational, analytical, oral, and written communication skills.
- Ability to exercise good judgment, focus on details, and problem-solving as required by the job.
- Ability to plan, organize, and perform multiple tasks within deadlines.
- Proficient with Microsoft Office, Google Suite a plus.
BOSTON RESIDENCY IS REQUIRED
Terms:
Union/Salary Plan/Grade: SEIU/15
Hours per week: 35, Monday - Friday 9 am- 5 pm
Please refer to the Salary Information section on the Boston Career Center site for more information on the compensation. For each Salary Plan, salaries are listed by Grade and Step.
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