Administrative Assistant

Customer Service Coordinator / Administrative Assistant

Location: Carlsbad, CA

Pay: $22.00–$24.00 per hour

Schedule: Monday–Friday, 7:00 AM–5:00 PM

Job Type: Temp-to-Hire

About the Opportunity

Join a premier senior living community in Carlsbad that offers independent living, assisted living, and skilled nursing services in a beautiful campus setting. This is a great opportunity to work in a welcoming, resident-focused environment where providing exceptional customer service is the top priority.

Position Summary

We are seeking a friendly, patient, and organized Customer Service Coordinator to serve as the first point of contact for residents, visitors, and staff. In this role, you will answer incoming calls, assist residents with questions and requests, route calls to the appropriate departments, coordinate maintenance requests, and perform administrative and data entry tasks. The ideal candidate enjoys helping others, thrives in a fast-paced environment, and can effectively manage multiple priorities while delivering outstanding customer service.

Responsibilities

• Answer and direct incoming phone calls to the appropriate departments.

• Assist residents with questions, concerns, and service requests.

• Receive and document maintenance requests, ensuring they are routed promptly.

• Perform accurate data entry and maintain administrative records.

• Provide excellent customer service with professionalism and patience.

• Communicate effectively with residents, visitors, and internal departments.

• Stay organized while managing multiple requests throughout the day.

• Support the administrative team with additional clerical duties as needed.

Qualifications

• 1–2 years of customer service or administrative experience required.

• Previous experience in a receptionist, front desk, or administrative support role is preferred.

• Strong communication and interpersonal skills.

• Friendly, outgoing, and patient personality with a passion for helping others.

• Excellent organizational skills and attention to detail.

• Comfortable using computers and Microsoft Office applications.

• Ability to multitask and prioritize in a busy office environment.

• Reliable, professional, and able to work onsite Monday through Friday.

Why You'll Love This Opportunity

• Temp-to-hire opportunity with long-term potential.

• Competitive pay of $22.00–$24.00 per hour.

• Work in a beautiful, welcoming senior living community.

• Stable Monday–Friday schedule with no weekends.

• Make a meaningful impact by providing excellent service to residents every day.