Accounts Payable, Administrative Skills, Americans with Disabilities Act (ADA), Communication Skills, Customer Support/Service, Engagement Marketing, Federal Laws and Regulations, File Management, Leasing, Market Surveys, Multitasking, OSHA, Operational Support, Organizational Skills, Presentation/Verbal Skills, Property Maintenance, Property Management, Real Estate, Regulatory Compliance, Rentals, State Laws and Regulations, Telephone Skills, Time Management, Writing Skills
Summary:
This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.
Why Evergreen?
Evergreen Real Estate Group is a fully integrated real estate company dedicated to creating thriving housing communities. Since 2001, we have developed, acquired, and managed affordable and market-rate multifamily properties across 13 states and the District of Columbia. Our team is built on collaboration, integrity, and a shared commitment to transforming communities and improving lives. At Evergreen, every role makes an impact.
What You'll Do
As an Administrative Assistant, you'll play a vital role in supporting two award-winning communities, each designed to provide high-quality, welcoming homes for residents. You'll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.
Key Responsibilities
Office & Resident Support
- Provide clerical and administrative support to the Property Manager.
- Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
- Assist with resident move-ins, orientations, and maintaining positive relationships.
Compliance & Regulatory Support - Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).
- Support leasing compliance, including certification processes and resident file management.
Financial & Leasing Assistance - Help process rent payments, track accounts payable, and prepare deposits.
- Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.
Maintenance Coordination - Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.
Marketing & Community Engagement - Maintain the property's waiting list, conduct market surveys, and support outreach efforts.
- Encourage and facilitate resident and vendor feedback through online reviews.
What You Bring - A passion for helping people and creating a positive living experience for residents.
- 1-3 years of administrative, leasing, or customer service experience preferred.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professional communication skills - written and verbal.
- Ability to understand and follow compliance regulations.