Administrative Assistant

Augustana Apartments of Fergus Falls and Cardinal Homes are hiring an Administrative Assistant to join our team! If you're looking for a supportive team and a place to grow your career, this is your opportunity. Augustana Apartments of Fergus Falls and Cardinal Homes is a welcoming community where your organizational skills and dedication to residents make a meaningful impact.

As our Administrative Assistant, you will support daily housing operations, resident services, and business office functions at both locations. Every day, you will assist with rental applications, resident move-ins, rent collection, annual recertifications, vendor billing, and resident file maintenance. You will also help coordinate resident activities, respond to resident questions, and communicate with the corporate office, property management, and maintenance teams. To be successful, you must be organized, detail-oriented, able to maintain confidentiality, and comfortable managing multiple tasks while providing excellent service to residents and visitors.

Position Type: Part-Time working a varying schedule

Wage Range: $20 - $22 / hour depending on experience

Address:

Augustana Apartments: 308 S Mill Street, Fergus Falls, Minnesota 56537

Cardinal Homes: 1110 Springen Ave, Fergus Falls, MN 56537

Administrative Assistant Responsibilities:

• Answer phones and greet, direct, and assist residents, families, visitors, and staff.
• Support rental applications, resident move-ins, rent collection, and annual recertification processes.
• Maintain accurate resident files, documentation, and compliance forms.
• Provide property tours and explain amenities to prospective residents.
• Assist with resident billing, collections, accounts payable, cash receipts, and vendor invoices.
• Coordinate with the corporate office regarding billing and processing questions.
• Respond to resident questions regarding rent, billing, and unit-related concerns.
• Coordinate resident activities and assist with maintaining a welcoming community environment.
• Maintain vendor information and assist with work order requests and building-related concerns.
• Assist with administrative projects, data collection, and other duties as assigned.

Administrative Assistant Qualifications:

• High school diploma or equivalent required.
• Accounting, payroll, benefits, or housing experience preferred; training provided.
• Section 8 or affordable housing experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks while maintaining accuracy and attention to detail.
• Ability to maintain confidential resident and employee information.
• Proficiency with computers, Microsoft Outlook, Word, Excel, and related office equipment.
• Ability to perform basic mathematical calculations and maintain accurate records.
• Ability to work effectively with residents, families, staff, vendors, and the community.

Benefits:

• Competitive Pay with experience-based raises
• Tuition Assistance & Student Loan Forgiveness (site-specific)
• Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members
• Employee Discount Program
• Pet Insurance

About Us:

Join our compassionate team! Here at Augustana Apartments of Fergus Falls and Cardinal Homes, we are one big family. Teamwork and respect are very important to us. We are passionate about what we do and enjoy serving others. Our staff and residents love walking our beautiful and peaceful grounds. Many people take advantage of our walking paths that border landscaped grounds and a sparkling pond. Apply today to join our family!

As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.fergusfallscampus.org/

Join us and become part of a nonprofit organization that truly makes a difference!

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.