Administrative Assistant

The Administrative Assistant (AA) is responsible for assisting with the day-to-day operations and activities of the center, clinic, or corporate office. The AA collaborates with the Director of Operations to ensure the effective and efficient management and support of the location.

Duties and Responsibilities                                                                              

• Manage daily scheduling for behavior technicians, including coverage for call-outs and frequent schedule changes
• Coordinate activities, both internally and externally, for all departments as well as external stakeholders, families, and service providers
• Support the clinic and operations staff with administrative duties
• Answer and screen telephone inquiries; take and route messages and record intake information, as needed
• Greet and assist visitors.
• Generate reports and presentations and file in the appropriate electronic files
• Assist with the completion of employee personnel forms, workers compensation claims and leave forms/requests for the Human Capital Management system
• Provide administrative resources for the team in partnership with other operations staff including coordinating office tasks, supplies, and equipment; facility upkeep and new hire set up
• Supply general support for travel arrangements
• Plan and coordinate team meetings, as necessary
• Provide event planning support, as necessary, for external events
• Provide real-time scheduling support by booking appointments in order to avoid conflicts
• Assist internal recruiters with onsite interview schedules as well as candidate arrangements and travel
• Anticipate the needs of others in order to ensure an effective, positive experience.
• Perform other duties as assigned and required to maintain unit operations
• Adhere to Cultivate Management Corp policies and procedures
• Perform other duties as assigned

Qualifications

• 3 years of experience providing high level administrative support to corporate teams
• Experience in healthcare practice management systems preferred but not required

Knowledge, Skills and Abilities

• Proficient in MS Office applications, including Word, Excel, PowerPoint, and Outlook eMail and Calendar
• Ability to maintain polite and professional communications via phone, e-mail, mail, and in person
• Excellent attention to detail
• Ability to take direction, work collaboratively, as well as to work independently, with minimal supervision
• Exceptional communication skills, both verbal and written, in person, and using multiple communication platforms, including both audio and video
• Ability to be flexible and to manage multiple projects with demanding or competing deadlines and deliver timely results

Working conditions

Physical Conditions:

• Ability to bend, kneel, crouch, and spend time standing as well as an ability to lift items up to 25 lbs
•  Endurance to move from a seated position to a standing position to accomplish required tasks
• Requires eye-hand coordination and manual dexterity enough to operate office equipment, etc.