Claims Administrative Coordinator
Location: San Diego, CA 92123
Pay Rate: $23–$25/hour
Work Arrangement: Hybrid – Monday–Thursday onsite, Friday remote
Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM
Employment Type: 2-year W2 Assignment (potential to extend / convert)

Position Overview
We are seeking a highly organized and detail-oriented Claims Administrative Coordinator to provide administrative and operational support to a Claims Management department for a leading utility organization. This position will be responsible for maintaining accurate claim records, processing documentation, tracking information, preparing reports, and supporting daily departmental operations.

The ideal candidate will have strong administrative skills, excellent communication abilities, proficiency in Microsoft Office, and the ability to manage multiple priorities in a fast-paced professional environment.

Key Responsibilities

• Provide daily administrative and operational support to the Claims Management department and Senior Manager.
• Open new claims in the claims management system and ensure accurate data entry.
• Maintain, organize, and update claim files, records, and supporting documentation.
• Verify that required recovery claim documents are complete, including damage reports, police reports, ISO reports, and bankruptcy checks.
• Prepare and process correspondence, check requests, and other claim-related documentation.
• Track claim information, update databases, and generate reports as needed.
• Monitor and respond to departmental voicemail, emails, and inquiries.
• Assist with document collection, filing, recordkeeping, and general administrative tasks.
• Communicate professionally with internal departments, external contacts, and other stakeholders.
• Support department leadership with scheduling, correspondence, and administrative projects as needed.
• Ensure accuracy, confidentiality, and timely completion of assigned tasks.

• High school diploma or equivalent required.
• Previous experience in an administrative assistant, office support, or coordinator role.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Strong written and verbal communication skills.
• Experience with data entry, document management, and maintaining accurate records.
• Ability to manage multiple tasks, prioritize assignments, and meet deadlines.
• Strong customer service skills and professional communication abilities.
• Ability to learn new software applications and internal systems quickly.
• Ability to handle sensitive and confidential information professionally.

• Previous administrative experience in insurance, claims management, legal, utilities, or a related industry.
• Experience working with claims management systems or other recordkeeping databases.
• Familiarity with insurance claims documentation, recovery claims, or legal records.
• Experience supporting managers or department leadership.
• Additional college coursework or education in business administration or a related field.

Please submit your resume in Word or PDF format to be considered.