in a professional manner, in keeping with the company values, ethics and brand images
* Greet customers, partners and vendors in a positive, professional manner and direct them to the appropriate meeting locations
* Professionally answer the main site telephone line(s) and direct the callers to the appropriate staff, transfer the caller to a staff member's voice mailbox when the associate is unavailable or take and retrieve messages for various personnel
* Coordinate with the landlord and building security for miscellaneous communications and daily operations
* Coordinate/communicate with Facility Management team to resolve maintenance concerns
* Manage the ordering and receiving of office supplies that have been pre-determined as "common" office supplies (printer paper, dry erase supplies, coffee, break room supplies etc)
* Coordinate the validation of visitor and customer parking passes
* Coordinate and manage the assignment and delegation of employee parking passes and when required, be a primary point of contact between the company and contracted parking garage management
* Coordinate and manage the assignment and delegation of employee security keycard badges for access
* Coordinates the pick-up and delivery of mail services by contracted entities including inter-office mail (West Morris St mail room) and express mail services (FedEx, UPS, etc.)
* Communicate to local personnel on pertinent local, landlord, and building information that may affect employees commute and working environment
* Coordinate tours, supplier meetings, internal meetings and presentation material
* Manage employee distribution lists
* Manage office moral activities, including supporting social events, office signage, champ award process management, office supply orders, coffee and interfacing with facilities for small budgeted office improvement programs;
* Working with Employee Engagement teams to facilitate events;
* Helps develop presentations for various events for the department and executive leadership;
* Assist Site Lead with scheduling - Executive visits to the Indianapolis Engineering, 1on1 with staff, Connect Meetings, Workshops, Employee Events
* Maintain and upgrade conference rooms
* Knowledge of Microsoft Office 365 and telephone with a minimum of 2 years receptionist/customer se
rvice experience
* Requires excellent interpersonal and communication skills
* High attention to detail
* Ability to maintain high standards despite pressing deadlines
* Ability to proactively solve problems quickly and efficiently
* Ability to know when and how to escalate problems/issues and obtain necessary assistance
* Strong knowledge of general business and corporate cultures
* Ability to handle highly sensitive, confidential and non-routine information
* Self-starter with excellent anticipation skills; problem solving; follow up
* Demonstrated dependability and sense of urgency about getting results
* Demonstrates high degree of integrity and confidentiality
* Strong organizational skill