Job Description
Job Title: Administrative Assistant (Part-Time)
Location: Indianapolis, IN (Onsite)
Position Type: Contract
Duration: 10+ Months
*****Part-time position 22.5 hours per week*****
Job Description
Our Client is seeking a dependable and detail-oriented Administrative Assistant to provide administrative and customer service support for registry operations.
The selected candidate will assist the Department in fulfilling its statutory responsibilities related to sex and violent offender registration. This position serves as a key point of contact for the public, criminal justice partners, and agency staff while helping ensure accurate records management and efficient office operations.
Key Responsibilities
Location: Indianapolis, IN (Onsite)
Position Type: Contract
Duration: 10+ Months
*****Part-time position 22.5 hours per week*****
Job Description
Our Client is seeking a dependable and detail-oriented Administrative Assistant to provide administrative and customer service support for registry operations.
The selected candidate will assist the Department in fulfilling its statutory responsibilities related to sex and violent offender registration. This position serves as a key point of contact for the public, criminal justice partners, and agency staff while helping ensure accurate records management and efficient office operations.
Key Responsibilities
- Answer incoming telephone calls, provide general information, and route callers to the appropriate staff member.
- Document calls and inquiries in a tracking system to maintain accurate records.
- Receive, sort, log, and distribute incoming mail, including general correspondence, legal documents, administrative appeals, and other official communications.
- Document incoming mail in a tracking system to ensure proper recordkeeping and case tracking.
- Maintain and update agency contact lists and other administrative records.
- Generate reports and compile statistical information using agency data systems.
- Monitor and respond to a shared email inbox, ensuring inquiries are addressed or routed appropriately.
- Schedule meetings and coordinate calendars for registry staff.
- Track deadlines for administrative appeals and other time-sensitive correspondence.
- Assist with public records requests by gathering, organizing, and preparing responsive documents.
- Perform quality assurance reviews of tracking-system entries to ensure completeness and accuracy.
- Scan, index, and electronically file records and correspondence.
- Assist with data-cleanup projects and verification of registry-related information.
- Coordinate certified mailings and maintain mailing logs.
- Update website content or prepare information for publication, as assigned.
- Maintain electronic and paper filing systems in accordance with records retention requirements.
- Prepare correspondence, forms, and other administrative documents.
- Provide customer service support to stakeholders, offenders, law enforcement agencies, courts, attorneys, and members of the public.
- Experience as an Administrative Assistant, preferably in a lead role.
- Experience in records management.
- Experience working with case management, ticketing, or tracking systems.
- Experience handling confidential or sensitive information.
- Strong Microsoft Office experience, including:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Calendar management
- Strong organizational, communication, and customer service skills.
- Ability to accurately enter and manage data across multiple systems.
- Ability to maintain confidentiality when handling sensitive information.
- Ability to prioritize multiple tasks and work independently.
- Experience processing public records.
- Experience as a Legal Administrative Assistant.
- Prior call center experience.
- Bachelor's Degree.
- Familiarity with criminal justice documentation and court orders.
- Research experience.
Numbers & Facts
| Location | Indianapolis, IN |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2002 |
| Website | http://crescensinc.com/ |
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
Skills
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