• Enter client profile data accurately into the corporate ERP system.
• Respond to routine client inquiries, service requests, and follow-up tracking via email and phone.
• Generate client invoices, process accounts receivable documentation, and log daily payments.
• Greet office visitors, manage front desk entry, and direct individuals to appropriate internal personnel.
• Monitor office supply inventories, and place weekly replacement orders.
• 1+ years of office administration, administrative support, or customer service experience.
• Prior U.S. corporate office work experience is preferred but not required.
• Conversational English language proficiency to handle basic local office inquiries.
• Business-level Japanese language proficiency to communicate with corporate stakeholders.
• High school diploma or equivalent required; Associate or Bachelor's degree preferred.
• 1+ years of experience utilizing Microsoft Office suite (Word, Excel, Outlook).