We are seeking a reliable, organized Administrative Assistant / Project Coordinator to join our growing, family-owned upholstery and drapery business in Gaithersburg, Maryland.
The ideal candidate is detail-oriented, dependable, comfortable communicating with customers and workroom staff, and able to manage multiple priorities with limited supervision. This position supports daily office operations and helps coordinate customer projects from the initial inquiry through completion.
Responsibilities
Answer phones and emails and provide professional customer service
Prepare estimates, proposals, invoices, and customer correspondence
Coordinate appointments, project schedules, and deliveries
Communicate project details with customers and workroom employees
Maintain customer accounts, records, and project documentation
Process payments and assist with accounts receivable
Order fabrics, materials, and office supplies
Process online orders
Maintain fabric sample books
Receive and send packages
Assist coworkers as needed
Qualifications
Previous experience in office administration, customer service, or project coordination
Working knowledge of QuickBooks and Microsoft Office
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to prioritize assignments and work independently
Experience with estimates, invoicing, or bookkeeping is preferred
Spanish-speaking ability is a plus
Numbers & Facts
Location
Gaithersburg, MD
Job Type
Full-time
Skills
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
Bookkeepingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Establish Prioritiesunmatched
Intuit Quickbooksunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Project Scheduleunmatched
Project/Program Coordinationunmatched
Proposal Writingunmatched
Retirement Planunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Track Customer Issuesunmatched
Writing Skillsunmatched
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