As the Administrative Assistant, you will be the first point of contact for our customers and play a vital role in supporting various administrative functions. Your responsibilities will include, but are not limited to:
- Serving as the first point of contact for customers via phoneAssisting customers with account questions, updates, and transferring them to the appropriate department
- Maintaining and stocking office, kitchen, and bathroom supplies while ensuring a clean and organized office environmentCombining and organizing files within Adobe Acrobat
- Managing and updating the company’s shared calendarHandling shipments through FedEx, UPS, and USPS
- Receiving and distributing incoming mail to the appropriate department or personnelProviding assistance to all departments and personnel with projects and various administrative tasksQualificationsThe ideal candidate will possess the following skills and attributes:
- Problem-solving and the ability to handle a variety of customer situations efficientlyMultitasking skills to manage several responsibilities at once
- Strong sense of timeliness and ability to meet deadlinesExcellent organizational skills and attention to detail
- Self-starter with the ability to work independently and proactivelyComfortable in Microsoft Excel and other Microsoft Office products
- Strong written and verbal communication skills with the ability to interact with customers, vendors, and team members effectivelyProfessional phone etiquette with a customer-focused approach, assisting with inquiries and connecting them with the appropriate departments
- Collaborative mindset with the ability to work well with various departments and team membersPrior experience in an administrative or office support role is preferred but not required