We are looking for a dependable and organized Administrative & Referral Assistant to join our team. This role plays a vital part in ensuring our clinic runs smoothly by managing incoming calls, scheduling appointments, and handling referral and document workflows with accuracy and care.
The ideal candidate is detail-oriented, professional, and enjoys helping patients and families while keeping administrative tasks on track.
Key Responsibilities:
Document & Referral Management
Scan, upload, and organize documents into the electronic record system
Prepare and send referrals to specialists
Track referral status and follow up as needed
Administrative Support
Manage and direct incoming phone calls with professionalism and courtesy
Schedule, confirm, and update patient appointments
Greet patients and assist with check-in/check-out processes (as needed)
Maintain accurate communication records
Support providers and staff with administrative tasks and correspondence
Office Coordination
Assist with data entry, filing, and maintaining organized workspaces
Communicate effectively with outside offices and patients to ensure continuity of care
Uphold confidentiality and HIPAA compliance at all times
Qualifications:
Prior experience in a medical office or administrative setting preferred
Excellent verbal and written communication skills
Strong computer proficiency (EclinicalWorks or other EMR experience a plus)
Reliable, detail-oriented, and able to multitask in a fast-paced environment
Friendly, professional demeanor with a strong sense of teamwork
Schedule:
Monday–Friday, 8:00 AM – 5:00 PM
Compensation:
Based on experience
Numbers & Facts
Location
Opelousas, LA
Job Type
Full-time
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Data Entryunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Medical Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Team Playerunmatched
Telephone Skillsunmatched
Vision Planunmatched
Writing Skillsunmatched
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