The Administrative Support Assistant position is a cross-trained (Student Union Administration Office, Events and Planning Office, and Facilities work order system), front-line support role that provides excellent customer service and administrative assistance across multiple service areas within the Student Union Building. These service areas include the Welcome Desk, Administrative Desk, Events and Planning Office, and the Facilities/Maintenance team. They are the first point of contact for many who enter the Student Union Building, including students, staff, faculty, community members, and more. Administrative Support Assistants answer questions, direct people to various departments or locations, understand and navigate the work order system, and assist in reserving spaces. They ensure all feel welcome and receive efficient, helpful service. The SUB is looking for a candidate that can begin SUMMER 2026.
Key Responsibilities
General:
Follow established procedures and guidelines
Follow confidentiality guidelines
Crosstrain in multiple desk areas to ensure coverage and operational continuity
Communicate effectively with supervisors and team members
Maintain professionalism and friendly demeanor
Welcome Desk Operations:
Greet and assist students, staff, community members, and visitors with professionalism and in a friendly manner
Answering general questions regarding campus locations, refer people to appropriate contacts, and have a working knowledge of campus information
Maintain a welcoming, organized environment
Ensure logs are up to date and maintained
Administrative Desk Operations:
Perform basic administrative tasks such as filing, scanning, and receiving mail.
Support Administrative Office operations by assisting staff as needed
Event Planning Operations:
Reserving rooms
Assist with scheduling and managing room reservations using EMS
Communicate meeting space availability to customers
Process requests, inquiries, updates, and cancellations
Facilities:
Knowledgeable in navigating work order system
Ability to place and retrieve work orders for facilities team
Why work at UNM?
For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
Positions
UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.