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Administrative Support Assistant (OA)

Veterans Health Administration

Charleston, SC

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JOB DETAILS
SKILLS
Administrative Management, Administrative Skills, Calendar Management, Cisco ASA (Adaptive Security Appliance), Clinical Support, Conferences, Customer Support/Service, Department of Veterans Affairs, Documentation, Federal Government, Government, Healthcare, Human Resources, Information Technology & Information Systems, Inventory Management, Legal, Office Management, Onboarding, Operations Security (OPSEC), Outpatient Care, Patient Care, Pharmacy, Physical Demands, Procurement Management, Project Tracking, Recruiting Software, Request for Information (RFI), Time Management, Typing, United States Citizen, Vaccination
LOCATION
Charleston, SC
POSTED
Today
Summary

The Administrative Support Assistant (ASA) for Pharmacy Service is an integral member of the administrative team and reports directly to the Administrative Officer of Pharmacy (AO). The service is comprised of an inpatient and outpatient pharmacy, as well as clinical pharmacyservices that support inpatient, outpatient, and the Community Based Outpatient Clinics (CBOCs). Pharmacy services are directly involved in patient care and also play a role in education and research.

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Duties

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Duties may include but are not limited to:

  • Provides general administrative and clerical support, including responding to inquiries from patients, staff, and visitors.
  • Coordinates and maintains office calendars.
  • Schedules and coordinates meetings, conferences, workshops, and/ortravel arrangements.
  • Processes incoming and outgoing materials, including correspondence, reports, memoranda, and other written communications.
  • Posts, examines, computes, and balances hours on time, leave records, and other required bi-weekly, monthly, quarterly, and annual reports using the VA Time and Attendance System (VATAS).
  • Prepares human resources paperwork, such as award requests, functional statements, organizational chart updates, and union notifications.
  • Manages Electronic Permission Access System (EPAS) submissions, Personal Identity Verification (PIV) sponsorship, and Talent Management System (TMS) tracking.
  • Handles procurement and inventory management of office supplies.
  • Tracks work orders and information technology requests for staff to completion.
  • Performs other duties as assigned.
Work Schedule: Full-time, Monday-Friday, 8:00 a.m. - 4:30 p.m. Work schedule is subject to change based on the needs of the facility.

Telework: Not authorized.

Virtual: This is not a virtual position.

Position Description/PD#: Administrative Support Assistant (OA)/PD107860

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.

Requirements

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Conditions of employment
  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Typing Skill-40 words per minute (wpm) required
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/18/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position, you must have served 52 weeks at the GS-5 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-5, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative support; collecting, compiling, and tracking data and information; processing documents and reports; establishing, updating, and maintaining office files and records; performing automation duties using such software applications as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database, and/or graphics; and providing information and customer service.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.



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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

About the Company

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Veterans Health Administration

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