Administrative Support Associate - Public Works

Administrative Support Associate - Public Works

Salary

$41,600.00 - $49,400.00 Annually

Location

Utilities Department, Round Rock, TX

Job Type

Full-Time

Job Number

AdminSupAss_3005_NOV2026

Department

Public Works - Utilities - Administration

Opening Date

11/10/2026

Closing Date

11/24/2026 11:59 PM Central

• Description
• Benefits
• Questions

Description

Under general supervision, the Administrative Support Associate performs general administrative support tasks that assists the department in achieving operational goals and objectives.

Posted pay range is the starting salary. Pay rate offered is based on experience.

Examples of Duties

• Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.

• Scans and or files documents; maintains documents and files.

• Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.

• Maintains, orders, and organizes supplies and materials.

• Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.

• Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.

• Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.

• Compiles and prepares a variety of reports.

• May maintain content and update webpages for assigned area; maintains data in online databases.

Experience and Training

• High School diploma or equivalent

• Two (2) years of clerical or administrative support experience. College credit may be substituted for experience on a year per year basis.

Certificates and Licenses Required

• Demonstrated knowledge of modern office software (i.e., Microsoftt SharePoint, Teams, Word, Excel, Outlook)

2026 CITY OF ROUND ROCK EMPLOYEE BENEFITS OVERVIEW

At the City of Round Rock, our employees drive our success. We believe serving the community starts with taking care of our employees. We're committed to offering competitive and comprehensive benefits that not only protect your health and financial future but also help you thrive both professionally and personally.

Health & Medical Coverage

Robust Medical Plans: Comprehensive in-network coverage, 100% covered preventive care, and competitive deductibles and out-of-pocket maximums. The City invests in employee well-being by paying a significant share of premiums and providing subsidies for dependent coverage.

No-Cost, On-Site Primary Care Health Clinic: Free primary care visits at RockCare for employees and eligible dependents, ensuring convenient, quality care.

Dental and Vision Benefits

Dental Plan: Low copays and in-network savings for exams, cleanings, fillings, and major dental procedures.

Vision Plan: Affordable vision coverage with benefits for exams, eyewear, and contact lens services-ensuring you see clearly every day.

Leave Benefits

Paid Parental Leave: Bond with your newest family member through paid parental leave that supports work-life balance when it matters most.

Generous Vacation and Sick Leave Accruals: Accrue 120 hours of vacation leave and 96 hours of sick leave in year one!

Personal Leave: Full-time exempt employees enjoy 40 hours of personal leave a year.

12 Paid City Holidays: A holiday schedule designed for rest, recharge, and time with family and friends.

Life, Disability, and Supplemental Insurance

Life & AD&D Insurance: Basic life insurance provided at no cost with optional voluntary coverage available to ensure your family's security.

Disability Coverage: Short- and Long-Term Disability plans protect your income in the event of illness or injury.

Supplemental Benefits: Accident, Critical Illness, and Hospital Gap insurance help cover unexpected costs, easing financial stress during tough times.

Flexible Spendings, Retirement & Savings

Flexible Spending Accounts (FSAs): Pre-tax options for health care and dependent care expenses that help you manage out-of-pocket costs.

2:1 Match on Texas Municipal Retirement System (TMRS) Retirement Pension: Secure your future with our TMRS retirement plan-your savings grow twice as fast! You contribute 7% of your pre-tax gross salary to an account that earns at least 5% interest every year. At retirement, the City matches your TMRS account 2:1 and also provides a supplement death benefit.

457(b) Deferred Compensation Plans: Boost your financial goals by deferring some of your pre-tax income and investing it for growth.

Tuition Assistance: Support for further education and career development.

Balancing Work and Life

Employee Assistance Program (EAP): Access free, confidential counseling services for personal or work-related challenges.

Legal & ID Theft Protection: Enjoy peace of mind with affordable legal assistance and identity theft protection for life's unexpected challenges.

Pet Insurance: Keep your furry family members healthy with optional pet insurance that helps cover vet costs.

Wellness Benefits:

Free 24/7 gym access with showers, lockers, and modern equipment.

Free Round Rock Public Library card with access to LinkedIn Learning training.

Free Yoga and Strength/Conditioning classes.

Free or discounted memberships to local recreation centers and access to community resources.

Free pool passes (excluding RockNRiver).

Free access to training courses, online and in-person.

And so much more!

Visit our benefits website or look at our benefits guide to learn more!

01

How many years of related experience do you have working in a clerical or administrative support position?

• None
• Less than one (1) year.
• At least one (1) year, but less than two (2) years.
• At least two (2) years, but less than three (3) years.
• At least three (3) years, but less than four (4) years.
• Four (4) years or more.

02

Which of the following best describes your highest level of education?

• Less than high school diploma
• High school diploma or GED
• Some college
• Associates degree
• Bachelors degree (or higher) In Business Administration or a closely related field

03

Which statement best describes your experience with Microsoft Excel?

• I regularly use Microsoft Excel to create spreadsheets, analyze data, develop formulas, use functions, and generate reports.
• I use Microsoft Excel for basic tasks such as data entry, sorting, filtering, and simple calculations.
• I have received Microsoft Excel training but have limited hands-on experience.
• I have experience using a similar spreadsheet or data-analysis applicataion.
• I have no experience with Microsoft Excel or a similar application.

04

Which statement best describes your experience with Microsoft Outlook?

• I regularly use Microsoft Outlook to manage email communications, calendars, meetings, contacts, and tasks.
• I use Microsoft Outlook for basic functions such as sending, receiving, and organizing emails.
• I have received Microsoft Outlook training but have limited hands-on experience.
• I have experience using a similar email and calendar management application.
• I have no experience with Microsoft Outlook or similar application.

05

Which statement best describes your experience with Microsoft SharePoint?

• I regularly use Microsoft SharePoint to manage documents, collaborate with teams, maintain sites, and support business processes.
• I use Microsoft SharePoint for basic tasks such as accessing, viewing, sharing, or uploading documents.
• I have received Microsoft SharePoint training but have limited hands-on experience.
• I have experience using a similar document-management or collaboration platform.
• I have no experience with Microsoft SharePoint or a similar platform.

06

Which statement best describes your experience with Microsoft Word?

• I regularly use Microsoft Word to create, edit, format, and manage professional documents, forms, and correspondence.
• I use Microsoft Word for basic document creation and editing tasks.
• I have received Microsoft Word training but have limited hands-on experience.
• I have experience using a similar word-processing application.
• I have no experience with Microsoft Word or a similar application.

Required Question

Employer City of Round Rock

Address 231 E. Main Street

Suite 100

Round Rock, Texas, 78664

Phone 512-218-5490

Website http://www.roundrocktexas.gov